Smithtown Acura

Great Dealer Everyone at Smithtown Acura was pleasant and professional. We waited over a month for better lease pricing before closing the deal. John followed up Everyone at Smithtown Acura was pleasant and professional. We waited over a month for better lease pricing before closing the deal. John followed up with us when necessary but did not pressure us. It was a great experience and now we have a great car! More

Smooth Process!!! I wanted to do the buying process by email. Most Acura dealers on Long Island wanted me to come in. Smithtown Acura did most of it by email. John Sche I wanted to do the buying process by email. Most Acura dealers on Long Island wanted me to come in. Smithtown Acura did most of it by email. John Schepp gave me a price by email and answered all my questions. I went to Acura to sign the forms and came back and picked the MDX up. It was a very quick and smooth process. John was extremely helpful and knowledgeable. More

CHARLIE IS AN ANGEL!!!! This would be my third time at Smithtown Acura and my first time leasing a vehicle from there. The first two times I wanted to see what my options wer This would be my third time at Smithtown Acura and my first time leasing a vehicle from there. The first two times I wanted to see what my options were but the men who helped me didnt really build that value with me they just treated me like a customer so I didnt decide to pull the trigger. This time around I went in and I wanted to trade in my lease which I got from Paragon Honda in 2013 and got screwed pretty bad. I was so afraid that nobody will ever be able to help me because nobody actually tried. I went into Lexus of Smithtown 5 minutes before and was treated very badly...the salesperson there literally told me they cant help me and I didnt even sit at his desk. So, when I went into acura, I was greeted by the pretty receptionist in front and she asked me what I wanted to do. I told her I was trying to trade in my lease and get into a new one. She then called Charlie aka THE ANGEL SENT FROM ABOVE and he immediately took me to his desk and asked me the questions he needed to ask. He was 200% honest with me and he said "well! I will try to do the best I can to get you out of this mess!" and he did! Acura bought me out of my current vehicle and into a brand new 2016 Acura ILX for the same price! I couldve cried because Charlie actually took the time to listen to what had happened and he really helped me out while other dealerships just wanted to get their $3000 paycheck and not bother to help me. The deal was made within an hour only because I was indecisive over which model I should get or else it would've taken about 30 minutes. Charlie is awesome and from now on, because of him, I believe in the Honda/Acura family again. Thank you Charlie for being the best, most honest salesman a dealership can ask for! More

Smooth and quick No pressure. Best prices. Very quick and smooth transaction. All negotiations and paperwork were done electronically. The best car dealership experien No pressure. Best prices. Very quick and smooth transaction. All negotiations and paperwork were done electronically. The best car dealership experience I have ever had. More

incredible Spent what seemed like 10 minutes at Smithtown and drove away with my BEATIFUL car. Everyone from Karen to Greg were wonderful and John Schepp my sale Spent what seemed like 10 minutes at Smithtown and drove away with my BEATIFUL car. Everyone from Karen to Greg were wonderful and John Schepp my salesman treated me like we've been friends for years, thanks John More

wonderful experience for first time buyer Bought my first car with pre-owned salesman Peter Arso. He was very nice, negotiated a great price for my car and was super helpful. Would recommend t Bought my first car with pre-owned salesman Peter Arso. He was very nice, negotiated a great price for my car and was super helpful. Would recommend this dealership to anyone. More

Great Experience I moved to the area about 2 years ago and brought my 2006 TL to Smithtown Acura for service. Was completely satisfied with the service I received. I moved to the area about 2 years ago and brought my 2006 TL to Smithtown Acura for service. Was completely satisfied with the service I received. Last week I leased a 2016 RDX , Everyone was very helpful. and I was very satisfied with the deal I received. More

Great experience Overall I loved how no one was pushy. I hate walking into a dealership and feeling pressured to by a car I'm still looking into. Everyone was so frien Overall I loved how no one was pushy. I hate walking into a dealership and feeling pressured to by a car I'm still looking into. Everyone was so friendly and helpful. Great dealership! More

Great experience! This is my 3rd Acura with Smithtown Acura. I have always received excellent service at Smithtown Acura. Everyone is very helpful and pleasant. Anthony is very easy to work with and tries hard t I have always received excellent service at Smithtown Acura. Everyone is very helpful and pleasant. Anthony is very easy to work with and tries hard to please. I would definitely consider purchasing a 4th vehicle from Smithtown Acura. More

Very satisfied We have bought a 2004 MDX and leased a 2012 TL and now a 2016 MDX. Each time we have checked other Acura dealerships and always came back to Smithtown We have bought a 2004 MDX and leased a 2012 TL and now a 2016 MDX. Each time we have checked other Acura dealerships and always came back to Smithtown Acura. They always worked with us for the best deal. The whole staff is pleasant and courteous. What more could you ask for? More