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Smithtown Acura

Smithtown, NY

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226 Reviews

780 Middle Country Rd

Smithtown, NY

11780

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Showing 226 reviews

August 02, 2011

I have been using Smithtown Acura for all of my 2010 Acura TSX service needs since it was brand new. The service department has always treated me with the utmost respect and has always completed the wor More

by drewdc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
August 02, 2011

I recently had a discoloration on my rear passenger seat and the Service Manager went out of his way to get the seat replaced or repaired for me at no charge. The Service Department is excellent at Smithtow More

by kenbuchbinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bratton
August 02, 2011

I have used this dealer for years and found them to be friendly and responsive and informative ! They do listen and answer all my qustions. They a;lso review my problem and discuss what needsw to be don More

by sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken.louannes,and ray
August 02, 2011

I've been using Smithtown Acura since 2004, with three different vehicles. They are always courteous and professional every time I've dealt with them. In the seven plus years I've been going to Smithtown, More

by milazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Musante
August 02, 2011

Everyone in the office was very nice and knowledgeable both in person and on the phone when I set up the appointment. I was very pleased with the speedy service. More

by jonathankr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
August 02, 2011

Always a pleasant experience at Smithtown Acura. Appointments are easy to come by. Service is done in the time promised and the special service coupons are appreciated. It's also nice to have Wifi a More

by hwydsgnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Sperazza
August 02, 2011

Outstanding people. Friendly. Makes you feel comfortable. Quick Appt. alway a loaner car. Car fixed first time every time. Price is what it is but you do not feel you're getting ripped off. Will be back!!!! More

by gmc1950
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kenny, Ray. Luanne
August 02, 2011

I bought my certified pre-owned RDX at Smithtown Acura and have brought it back to the dealership for service. Personnel are always friendly and professional. Charges are explained and approved in advance More

by jcarkms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
May 22, 2011

My name is Christine DiGiacomo. I have an issue with a new car dealership, Smithtown Acura located in St. James NY. I have brought my car in 3 times now for the same problem. When I first went to take the More

by christine_digiacomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Musante, Ray the service manager
April 09, 2011

We visited this dealer after visiting Rallye Acura and Acura of Bay Shore and bought our TSX from Smithtown. They were upo front and honest about the financing and the features of the car. Smithtown (Rick More

by ef226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Karen and Allison
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