Smithtown Acura
Smithtown, NY
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I bought my TSX in June of 2010. Since then, I have brought my car in for service & maintenance numerous times. The service department is GREAT! They are honest and knowledgable and friendly. They al brought my car in for service & maintenance numerous times. The service department is GREAT! They are honest and knowledgable and friendly. They always explain things to me so I understand EXACTLY what my car needs. I would DEF recommend Smithtown Acura to people. I actually already have! More
Very professional group of people. Courteous,friendly, helpful. I have 180000 miles on my MDX and it's still going strong. All it's ever needed was required maintenance. helpful. I have 180000 miles on my MDX and it's still going strong. All it's ever needed was required maintenance. More
Smithtown Acura has the most honest and superior service department. I only have my cars serviced there.We own 4 Acura Tsx cars and have used their service for over 8 years. department. I only have my cars serviced there.We own 4 Acura Tsx cars and have used their service for over 8 years. More
This dealership has been the best in the past , present and I believe the future. I would recommend this dealership to anyone the whats to be treated with respect and courtesy! and I believe the future. I would recommend this dealership to anyone the whats to be treated with respect and courtesy! More
I purchased a used MDX privately and have had it serviced exclusively at Smithtown Acura. They have brought the car up to the current recommended service level. The service department has always been court exclusively at Smithtown Acura. They have brought the car up to the current recommended service level. The service department has always been courteous and professional. The quality of work has been excellent. I have always been informed of in advance of the work required and an accurate estimate of costs and the time to complete the job. When purchasing or leasing a new car, an important factor for me is the service department. I would highly recommend Smithtown Acura!!! More
This is my fifth visit to Smithtown Acura, and I have been extremely satisfied each time. I have had other dealers overfill the crankcase when changing the oil and filter. My understanding is that when t been extremely satisfied each time. I have had other dealers overfill the crankcase when changing the oil and filter. My understanding is that when the engine is overfilled with oil; it causes the oil to foam, thereby reducing the lubricating effectiveness of the oil and potentially damaging the engine's moving parts. Very seriously, I appreciate this, because I do not have drain the excess oil from the crankcase. More
The service department was quick, and finished the service in about the time they told me it would take, or less. There was also wi-fi available in the waiting room. service in about the time they told me it would take, or less. There was also wi-fi available in the waiting room. More
This dealer has always gone above and beyond in customer service and quality of service in both the sales and service organizations which are both top notch. We have purchased several Acuras from this deale service and quality of service in both the sales and service organizations which are both top notch. We have purchased several Acuras from this dealer and will continue as we are completely satisfied. More
I have been a customer for 3 years and have had nothing for customer service.I have dealt with Ford,Jeep and Nissan and have never received the service like this. for customer service.I have dealt with Ford,Jeep and Nissan and have never received the service like this. More
I brought my Acura TL in for a check engine light and a no start on Monday, July 25, 2011. Kenny Darmanin went out of his way to be sure I had a loaner so that I was not without a car, called and detailed no start on Monday, July 25, 2011. Kenny Darmanin went out of his way to be sure I had a loaner so that I was not without a car, called and detailed out the problems with my vehicle so that I would know what the issue was and went out of his way to be sure that I was completely satisfied. On top of his professionalism, he was very courteus. I commend him and all of Smithtown Acura for the wonderful service they have and continue to show me each time I bring my car in for service over the last 6 years of ownership. More