Smithtown Acura

My car is three years old and has over hundred thousand miles on – recently I brought the car in to get detailed for the winter – and there was a manufacturers defect in the paint throughout the center of miles on – recently I brought the car in to get detailed for the winter – and there was a manufacturers defect in the paint throughout the center of the car… It was not significant, [t and I didn't notice it ] the service department asked Acura corporate to repaint the entire vehicle even though I was over the manufacturers warranty and the extended warranty I purchased! Within a few weeks the car was completed and looks showroom perfect! they provided me with a beautiful and fully optioned loaner during the entire process. And kept me updated each week regarding the progress. there are not enough praises I could say to express my gratitude for their honesty and diligence in providing the best service! This is not my first car through this dealership and will not be my last – getting a car at a "great price" is fantastic until the day it needs service… It's that day that determines whether or not you received a "Great Deal" – it may sound hokey… But 4 cars later - I can always say at Smithtown Acura I have always received a "Great Deal!" More

I routinely take my car to Smithtown Acura for service. They are thorough and as a result my car has been hassle free for the past 11 years. I had a 2002 Acura MDX. When it was time to buy another car I bo They are thorough and as a result my car has been hassle free for the past 11 years. I had a 2002 Acura MDX. When it was time to buy another car I bought an Acura because of the positive experience that I have had with the service department. More

had a good experience with smithtown acura, love my new car and everything went smooth and was an easy buying process. so happy we chose to go here and get an acura! car and everything went smooth and was an easy buying process. so happy we chose to go here and get an acura! More

Our salesman Brian was excellent as he described every feature on the RDX, went for the test drive with us and explained the whole purchasing process. We were able to negotiate a bit on the price which w feature on the RDX, went for the test drive with us and explained the whole purchasing process. We were able to negotiate a bit on the price which was a benefit and allowed us to add other accessories, like a roof rack and side mouldings. They washed and waxed the car prior to us picking it up also. I could see the swirl marks from the waxing and had to buff them out myself, which was the only negative of the whole experience. More

This was my first experience with Acura, and I would have to say it was outstanding! Since it was the first time I was purchasing a car, I was a bit nervous. Fortunately Acura made me feel very comfortable t to say it was outstanding! Since it was the first time I was purchasing a car, I was a bit nervous. Fortunately Acura made me feel very comfortable throughout the whole process. They were not pushy and gave me an even better price on my brand new 2014 Ilx than I was even expecting. John was always available if I had any questions, and I got my car in weeks before I thought I was going to! More

I have been leasing cars from Smithtown Acura for 7 years. The sales & service team are fantastic,from Allison the GM to our salesman Rick Schaefer the experience is like dealing with friends. I upgrad years. The sales & service team are fantastic,from Allison the GM to our salesman Rick Schaefer the experience is like dealing with friends. I upgraded to a beautiful RLX with a technology package and could not be happier. Rick took care of everything and of course gave me a great deal. I have sent 3 or 4 friends and family to Rick and all have enjoyed a wonderful experience. They are very knowledgable and helpful from start to finish and make the car leasing/buying a very comfortable experience. Thank you to a great team Bob A. More

I've been using this dealer for sales and every servicing since 2004 and have been very happy with both departments. Post sale questions have been answered promptly. servicing since 2004 and have been very happy with both departments. Post sale questions have been answered promptly. More

As a former BMW owner, I am now on my second vehicle from Smithtown Acura and couldn't be happier to be part of the Acura 'family'! I knew from the minute I stepped into the showroom that I was in the right Smithtown Acura and couldn't be happier to be part of the Acura 'family'! I knew from the minute I stepped into the showroom that I was in the right place and in good hands. Allison,Greg and Matt are there for me every step of the way. I recommend this dealership to everyone who is looking for the best most reliable car that money can buy, along with their expert top notch service. More

As I work into the show room,receptionist was smiling and ask if I need help. some dealer ship, receptionist just look at you as if you don't belong there. Sales person was very knowledgeable about the car. ask if I need help. some dealer ship, receptionist just look at you as if you don't belong there. Sales person was very knowledgeable about the car. He answered my question sincerely and didn't feel like being pushed to to buy. More

Have bought 3 cars from Smithtown Acura. The sales and service staff are top notch! LuAnn, Matt, Kyle and the whole crew is service are wonderful! Worked with Rick in sales to purchase my new MDX and he w service staff are top notch! LuAnn, Matt, Kyle and the whole crew is service are wonderful! Worked with Rick in sales to purchase my new MDX and he was great as well. Can't say enough about this dealership. More