Smithtown Acura

since the takeover the salespeople are not doing the right thing by there loyal customers right thing by there loyal customers More

John Schepp and the dealership was so easy to deal with. i was in an out in no time. i would buy my next car from them. also service department is very good. i was in an out in no time. i would buy my next car from them. also service department is very good. More

I’ve owned 5 Acuras in the past some purchased from Smithtown Acura. I walked in to just glance at the new Integra and was greeted by Anthony Verderosa. From the very beginning it was a very stress fre Smithtown Acura. I walked in to just glance at the new Integra and was greeted by Anthony Verderosa. From the very beginning it was a very stress free environment. I did not have much time on this visit but Anthony answered any initial questions I had. I called him to later that week to set up a test drive and start to talk $. Once I determined what color specs he coordinated ordering my car. I was supposed to take delivery in sept but Anthony was able to work some magic and I took delivery on August 5th. Couldn’t be happier with the attention / customer service from day 1 and in love with the Integra. Highly recommend going to Smithtown Acura and Anthony will be my go to sales rep!!! More

From our salesman Rich Shaeffer, to everyone else at the dealership, the service was first class and very accommodating. dealership, the service was first class and very accommodating. More

Our first experience at Smithtown Acura will definitely bring me back. We wanted to share our great experience with AC. AC is a true gentleman, very friendly, professional and helpful. He located the car w bring me back. We wanted to share our great experience with AC. AC is a true gentleman, very friendly, professional and helpful. He located the car we had been looking for and we couldn't be more thankful for his dedication to help us. We bought Certified Pre-Owned Acura. AC show us the best customer service we have ever experienced: No-pressure, didn't feel rushed, Trustworthy. Quick and clear communication, no matter if its an early morning or late night. Final price was exactly as negotiated, no additional dealership fee like others dealership started to charge you, no last-minute surprises. Also, we would like to thank Karen ( Finance Manager ) who find the best financing deal for us, great communication as well and made the process easy, quick and painless. I would highly recommend to friends and family More

The GOOD -> Beautiful Showroom, Lovely Reception Staff, and Nice Service Department Personnel The BAD -> Everything Else! 1) Karen in Finance = Nasty, Impatient, Argumentative, and a Total Horror Sh and Nice Service Department Personnel The BAD -> Everything Else! 1) Karen in Finance = Nasty, Impatient, Argumentative, and a Total Horror Show 2) Rick in Sales = A Good Guy until challenged in regard to computational errors on my bill of sale. Very Pushy and Insistent that I rectify errors made by the dealership in regard to my insurance binder by asking me to DO THEIR JOB and call my insurance agent several times. The agent asked my why the dealership could not dial the phone themselves and I said because they have me. More

Broke Quarantine to Pick Up a New Car..., So Worth It! Our lease was ending and that meant our triennial trip to a Smithtown Acura. It’s the best - wouldn’t go anywhere else. They could not have m It! Our lease was ending and that meant our triennial trip to a Smithtown Acura. It’s the best - wouldn’t go anywhere else. They could not have made it easier to turn in our old car and pick up a new one. Our salesman was very professional and the Sales Manager Gregg is super, helped us put the whole thing together. The car was delivered in perfect shape, we drove it off and are happy ever after. Thanks again, Smithtown Acura! More

2020 rdx John Schepp is a pleasure to deal with, this is my second leased Acura with John. John is courteous, honest, professional and delivers what he promis John Schepp is a pleasure to deal with, this is my second leased Acura with John. John is courteous, honest, professional and delivers what he promises. No bait and switch, no hidden fees, no nonsense - just a great person to deal with More

Excellent i have bought 5 MDX from John Schepp and he is great to deal with. He was on top of everything and we where in and out of the dealership very quickly i have bought 5 MDX from John Schepp and he is great to deal with. He was on top of everything and we where in and out of the dealership very quickly. Also three years later i got the same MDX for $110 per month less. when does that happen. The Acura MDX has been great . More

This is our second purchase of an RDX at Smithtown Acura. What a pleasure. John Schepp worked with us both times....excellent and professional! Highly Recommend! What a pleasure. John Schepp worked with us both times....excellent and professional! Highly Recommend! More