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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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February 11, 2022

Mistakes happen. I brought my car in for a routine service and I got the wrong service. Before I had even returned home, the dealership had called my wife, arranged for a no wait appointment and got m More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Feb 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to make it right, and we look forward to seeing you again!

February 09, 2022

As always service is efficient professional and make me feel I’m important. Doesn’t matter who it is Nick David or Craig More

by ATLASINSURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 09, 2022

Excellent service!!! My first experience with the sales when i purchased my car i wasn't to happy but the sales team made up for it More

by NUWAY94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Feb 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2022

Smith Motors has been our dealership of choice for many years in our car purchases More

by BALIROSE1957
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 08, 2022

Eselente psiporte y muy rápido, la conseguí con la ayudado de los customer. Se lo puse a mi c300 y que perfecto More

by Reniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Feb 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 08, 2022

Smith Motors is one of most courteous and professional organizations in the industry. I bought my first Mercedes Benzes car there and I will do it again! Service is excellent and they treat everyone as i More

by A330AV8R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Feb 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 08, 2022

The associate was very courteous, efficient, helpful and knowledgeable. I will definitely reach out to the same associate in the future. More

by chankwokkeung
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

February 07, 2022

Amazing sales and service dept! Everyone is friendly and extremely helpful. I give them 5 stars. More

by rynne78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Feb 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2022

As a repeat Smith customer, I always enjoy my interactions with their sales and services team. They are the best! More

by EHOLZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh and Brock in sales. , Craig Tedeschi, Dave Penny
Feb 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

February 05, 2022

Quick assessment and prompt fix to my problem. Always satisfied of service to my car. More

by COMER0508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

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