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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews
Call Service Center (978) 372-2552

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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February 20, 2022

These guys are great. Courteous (always nice), accommodating (they manage to take care of me when I need it), and they get the job done. More

by MBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Crow, Craig Tedeschi, Dave Penny
Report | Print
Feb 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

February 20, 2022

The Service Department was courteous and listened to my concerns. They kept me updated as to the status of the repairs. I was provided a loaner and my car was washed when it was ready. More

by COPANILAW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Crow
Report | Print
Feb 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 18, 2022

My service at Smith was phenomenal , the accommodated my day fir a schedule and the work was done in a day More

by pmgallahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Silva
Report | Print
Feb 19, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

February 18, 2022

Pleasant staff. Still didn’t get my windshield spray to work. Asked specifically about it. It’s never worked since I purchased the car. It always seems to get ignore More

by KIMBERLYLORD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Feb 19, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our team! While we're glad that they provided you with quality customer service, it's disappointing to hear that we didn't meet your expectations. We apologize for any inconvenience, and please don't hesitate to let us know if we can be of further assistance.

February 17, 2022

I always feel very well taken care of. It’s a pleasure to have my car serviced. More

by KRASCHEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Feb 19, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2022

Took me right in figured out my issues and fixed them very fast. Always a pleasure coming in for service. More

by dueforone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Feb 19, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

February 16, 2022

Service manager Craig is the best professional friendly and courteous makes it a pleasure to do business there. The staff and parts department to mechanics are a credit to smith motors. He up the great wor More

by RWMEMMOLO53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Feb 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your review and kind words for Craig and our team. We appreciate your business and look forward to serving you again soon!

February 16, 2022

The service is always very friendly and very honest. And I love that they clean my car every time! I only wished they had a courtesy vehicle More

by JCMANSON32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2022

Great service, The work is always done timely with out any issues. Will be back More

by PRUSSO30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Feb 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

February 11, 2022

Very nice and professional. Prompt with scheduling. I am always very pleased with the experience More

by MTRAFFAELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Feb 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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