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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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March 15, 2022

They replaced the rear brakes and hood latch. Drop off and pickup was smooth and the job was well done. More

by STANSHURSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 16, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

March 14, 2022

Smith Motors service department is outstanding! They go above and beyond to please the customer. Wes and his support staff are always a pleasure to deal with. That is why we buy cars from Smith Mot More

by MYOUNG3235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Mar 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 14, 2022

The team at Smith Motors was exceptional, they came to pick up my car for service and left me a loaner and all was fixed within the same day!!! More

by BCONNELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Craig Tedeschi
Mar 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

March 14, 2022

Craig and staff were helpful. Kept me updated regarding what was wrong with the car and when work would be completed More

by HDILENA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and we look forward to working with you again.

March 11, 2022

Efficient, honest and has customer’s best interest in recommending nice to do versus need.. very happy with service advisor who is helpful, knowledgeable and honest More

by GILBOARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

March 10, 2022

Always a pleasure with a great staff! Wes especially! Great job! The best service anywhere.. So very satisfied. More

by BETTEBESHARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

March 09, 2022

Everyone was nice and professional! They get you in and out as quickly as possible. More

by KATHYMCDONALD711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Mar 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Kathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2022

Awesome as always! All repairs were made as promised and in a timely fashion. The waiting area was clean and the WIFI was perfect. I was kept updated periodically th More

by MLAHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

March 08, 2022

As always, service is professional, prompt, and friendly. Waiting area is clean, bright, inviting. First class dealership! More

by TMETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager - Wed., Craig Tedeschi, Dave Penny
Mar 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nicholas, Dave, Craig, and our team. We're glad to hear we delivered such a great experience!

March 08, 2022

A long and winding road but finally solved issue with not shifting when very cold. Job well done. More

by JEFFKSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Mar 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Jeff, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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