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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,792 Reviews
Call Service Center (978) 372-2552

1,792 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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April 23, 2022

Professional and courteous, very satisfied and would highly recommend the dealership! The service rep (Nick) was awesome! More

by GREGSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 23, 2022

Always a great experience at Smith. They don’t oversell service and complete it promptly. More

by AAUGERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 23, 2022

Service on the car was fine. I was charged for the service when in fact my service was prepaid. I spoke to Randy and he was going to put through a credit. I just got my card bill More

by MSTELLAJR1
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

April 22, 2022

I had one my vehicles detailed. Received it back in excellent condition and what could pass as a new vehicle. More

by SOLOMON.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 22, 2022

Great experience, let you know what is wrong with your vehicle. Pleasant, will answer any questions/concerns without anger. I highly recommend Smith Motors to anyone. More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 22, 2022

Always great service! Nick was great ! Car is always cleaned. In and out in timely manner! More

by CHAROUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Apr 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 21, 2022

They were able to schedule a battery replacement right away so I did not need to wait. More

by HUMILITYCOOPER
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

April 20, 2022

Nick is always very helpful and courteous- always willing to answer questions in a thorough way More

by Rsbmne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 21, 2022 -

Rsbmne responded

You're Welcome

April 20, 2022

Service department is one of the best MB departments I have ever used. After they repaired my S550 the car was nicely detailed. What a pleasure More

by Printdoctr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
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Apr 20, 2022 -

Printdoctr responded

Verified

Apr 20, 2022 -

Printdoctr responded

Great service

April 20, 2022

More than helpful. No matter the issue it’s always handled professionally as well as in a timely manner. Quality work and quality parts, I’ll never bring my car to get More

by CADEF35
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Clohisy- 5 stars , Randy Wheeler, Craig Tedeschi
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Apr 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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