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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,791 Reviews

1,791 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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May 11, 2022

Extremely attentive and friendly team. Very honest and fair. I had an emergency situation they fixed it In no time. Thank you More

by arvik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2022

The whole process from booking the appointment to completion was excellent. Nick Klinger was very good and the car was ready when promised More

by INDACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 11, 2022

It is always a wonderful experience at Smith Motors. The employees provide quality customer service. I highly recommend this location. More

by bharti.singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed
May 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 09, 2022

Nick Klinger is the definition of being an expert in providing white glove customer at an already well known customer service oriented brands such as MB. They give me a private space to conduct my meeti More

by Pie Yepjio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos the mechanic
May 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nick here at Smith Motor Sales of Haverhill Inc.

May 09, 2022

Service was prompt, courteous and done correctly in a professional manner in a friendly environment. More

by PYTKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E. Wesley Reed, Craig Tedeschi, Dave Penny
May 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

May 09, 2022

The service was prompt, courteous and done correctly in a timely fashion in a friendly environment. More

by PYTKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : E. Wesley Reed, Craig Tedeschi, Dave Penny
May 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 06, 2022

I was very pleased the gentlemen got this car started. It wasn’t an easy task with a twenty year old car. More

by Chrisworld2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the man’s name he’d ordered my fob and was very pleasant
May 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 06, 2022

Without any appointment, I went in to replace my flat tire. I got help right away and got my car back right on time. Thanks More

by JIAN_WEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
May 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2022

The team is always great to work with. The diagnosis was quick and the issue was resolved sooner than expected. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
May 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Barbara, and look forward to your next visit.

May 05, 2022

Thank you to Craig and the mechanics at Smith Motors . They never gave up on the ongoing issue that we’ve had with a Mercedes ML50, that we didn’t purchase through Smith. I’d definitely go back to them f More

by REDGIRLZ3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
May 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig and our team met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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