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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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June 21, 2022

Hopefully, one thing that, they should the car better than that cos I will go back sometime .thank you. More

by BOU_KOSMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 20, 2022

Nick in service excellent. Waited and talked to mark and Brockton in sales area. Very congenial and knowledgeable . Drove from conv or cord nh a fourth five min ride. Was well More

by kaldfly
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2022

Exceptional service! Always very accommodating, and communicative. Servicing my vehicle is seamless…from beginning to end. More

by COADYCF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jun 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 16, 2022

Very professional when they help customers and definitely will come back,, for any other services on my car More

by elidaniaterrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jun 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 15, 2022

The service team continues to excel. They explain in detail what’s required and why. The car always comes back clean and ready to go More

by JOSEPH_VOICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

June 15, 2022

I had heard of a recall on some older Mercedes, I checked the website, and sure enough my car was part of the recall. I got a very quick appointment and brought my car in. We (my daughter was with me More

by Patti D’Alelio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicholas and our team, and we look forward to working with you again.

June 13, 2022

Job was done quickly within the promised I’m out of time. I am satisfied with service More

by SDOGANCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 14, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 13, 2022

I always get treated with courtesy, the work is done on time and I receive the car back in great shape. More

by KERRYDBROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 14, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Kerry, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2022

Ok, but no complete work was paid. Regular service no completed on tires no air More

by ELIUDMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dave and our team and don't hesitate to let us know if we can be of further assistance.

June 10, 2022

Professional Courteous and always in a timely fashion they get the job done everyone is very helpful More

by CHERYL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Cheryl, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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