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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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July 08, 2022

Everyone was very helpful The coupon I received in the mail with a discount on it was truly appreciated Very happy with all the work that was done More

by HAWN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 08, 2022

I was so pleased with the terrific service and kindness showed to me. Everyone was helpful and had a smile on their faces. I have a sentimental attachment to my car as it’s the last car my late husband bou More

by KBUGLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
All were fantastic!
Jul 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2022

The best very friendly professional and good person and I have good service and good More

by JUNIORLAPELICULA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jul 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2022

Great service, friendly and professional environment. Would recommend Smoth Motors to anyone interested in leasing or purchasing a Mercedes. More

by RHODA52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

July 07, 2022

They are always so flexible and I never feel as though the service managers talk jargon. I never feel as though I’m encouraged to buy anything above and beyond what the car needs. More

by JAIMELYNPICKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 06, 2022

Responsive to customer needs. Friendly & professional. When circumstances prevented car from being ready as thot, I was provided a loaner. Satisfied with service. Craig was the e More

by BACKFIELD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 05, 2022

Everything was quick and professional. The folks were very kind. My service went smoothly. They immediately took my car upon my arrival and washed it before giving it back. No one tried to More

by iadnecce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 05, 2022 -

iadnecce responded

Thanks!

July 01, 2022

Service was timely from check in to completion— service department kept me up to date on progress and delivered the car vacuumed and washed and ready to roll out the parking lot! Thanks for the great serv More

by Art Durkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2022

The service department is great. They always get us right in and out and are very courteous. More

by KDR1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2022

I have done business with this dealership, with them buying supplies from me for 26 years. We have purchased 2 vehicles from them and are very satisfied. I've known the sevice manager for longer than t More

by STEPHSCOOKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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