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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,790 Reviews

1,790 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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July 21, 2022

This was my first service at Smith Motors and my service advisor Dave did a great job with the write-up, service recap, pricing, and delays that happened. His communication helped set expectations for pick More

by macv21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Dave and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

July 21, 2022

As always the service reps ensured I was well taken care of. I came in for a light bulb change. The service was super fast considering I got a car wash and interior cleaning afterwards More

by Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jul 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Allan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 16, 2022

Very Professional. Cleaned car after service is a nice touch. Appreciated the use of a loaner car. More

by Snbig
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 16, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 14, 2022

This is an outstanding dealership. People are friendly and the service is outstanding. I have been doing business with smith motors many years More

by LOBMARKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Craig and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 13, 2022

Excellent customer service , this dealership is the best, highly recommend. Top notch sales , service and financing. Number 1 In my book in the Northeast, they care about the customers, i would give them a 1 More

by KTwomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Paquette, Craig Tedeschi, Dave Penny
Jul 14, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Aug 04, 2022 -

KTwomey responded

Thank you for always taking good care of my car and treating me like family. It is a pleasure to be a customer at Smith!

July 11, 2022

Dave and nick helped me out on this occasion and as always their attentiveness and customer service were exceptional. Thank you! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jul 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

July 11, 2022

Great service consultant Dave Penney. All work was complete quickly and clean. Great loaner car also More

by KHYSLIPJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

July 11, 2022

Courteous greeting. Quick and efficient service. Pleasant atmosphere to wait in. Overall rating is quite positive. More

by MARSANT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jul 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 10, 2022

The staff is always responsive and on top of my needs. I Always get great service More

by PDAWIDCZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 08, 2022

Friendly and competent service. Price was higher than anticipated but service manager spoke to us to explain what they did. More

by LOMBARDO.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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