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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews
Call Service Center (978) 372-2552

1,789 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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August 04, 2022

The service dept is excellent, professional and courteous. Wes Reed is the best and David has been great when Wes is away. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Chadder
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Aug 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 04, 2022

If I ever buy another Mercedes I will definitely go back! Great people and awesome service! More

by TSA569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton
Report | Print
Aug 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Brickton and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 03, 2022

Very polite and helpful. Came in for a recall and they took me right away. More

by KEBRIGGS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Aug 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 03, 2022

I had an urgent issue to address recently and the Smith team removed several road blocks to getting this work done quickly and thoroughly. I continue to be pleased at the high level of customer centric se More

by DAVID.BRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Aug 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 01, 2022

Professional friendly service department, highly recommend having them service your vehicle.. thanks for great care More

by REPO1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2022

Amazing customer service, always treat me as if I am family. Very knowledgeable mechanics always a pleasure going there. More

by S.DEVINCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

July 30, 2022

Awesome great thanks you guys do an awesome job. Thanks for taking care of my car More

by RBARTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 30, 2022

Excellent service, honesty, able to have a loaner,timely, cordial, reasonable pricing, I will return More

by SKANTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

July 29, 2022

Well done. Repair completed in timely manner. It is horrible for MB to have a 2019GLS with a differential problem but that is another story More

by INFO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2022

Service was very good and speedily. The staff were very friendly and helpful. I am quite satisfied More

by MSTELLAJR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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