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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews
Call Service Center (978) 372-2552

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 05, 2022

I love the customer service they provide. They are friendly, helpful and professional. Wouldn’t dream of going to any other Mercedes’ service center. I would give them 100 star review if p More

by ascania90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
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Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2022

The staff is always friendly, professional and knowledgeable. The work is done right and on time. More

by VFS1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler , Dave Penny
Report | Print
Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 04, 2022

Only place to go for everything with your car. Best dealership in entire area for mercedes More

by PHEDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! Craig and our team sincerely value your business and look forward to your next visit.

August 31, 2022

Representative was very polite and undated my concerns and issues. Service was fast and accurate. I would recommend Smith Auto to friends and family More

by FatimaD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Fatima. We appreciate your business and our team looks forward to serving you again soon!

August 31, 2022

Everyone I interacted with treated me with compassion and respect, and treated my car problem with urgency. One minor issue, I wouldn't say is the fault of your service techs, I had a check engine light com More

by GENE.DAIGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Gene. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2022

Quick, thorough, and conscientious. Additionally, they were flexible on timing and kept me abreast of all possible outcomes and costs. More

by E_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

August 31, 2022

Honest and great service! ! David Penny is an awesome and honest service agent. He is a keeper More

by Adrianhodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Adrian, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience!

August 30, 2022

My car was so clean when I got it back and I notice my window is working correctly now and the issue I had them fix was the AC More

by Nelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, Nelia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2022

Always a wonderful experience. Craig and the service dept. are the best! Thank you so much. More

by STEPHEN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Stephen, thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 27, 2022

Excellent service and accommodation. I dropped my are for service and they bring me and back to my work. Friendly staffs. Highly recommended . Likely I will return. More

by MynewMB2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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