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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews
Call Service Center (978) 372-2552

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 27, 2022

It is impossible to get a telephone call to the service department properly answered. The service department acknowledges the problem, but nothing is done to fix it. More

by BRIAN@THEMEGCOMPANIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Brian, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 27, 2022

Fabulous service friendly staff workmanship excellent in my 3 rd vehicle .would never go anywhere else More

by bellia,cher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Sep 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2022

I made an unexpected stop. The service I received here was friendly and excellent. Highly recommended. More

by DIRECTOR.SEACOAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2022

Nick was great. Quick and thorough. Completely satisfied. A pleasure doing business. Thank you jeff More

by jhajj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2022

Competent, courteous, and congenital service done right the first time in a clean, comfortable facility. More

by VETEREPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Patrick, Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2022

They are the absolute best. Every experience is enjoyable and easy. I truly enjoy working with them. More

by KRISTEN.E.MCVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Sep 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Kristen, Thank you for taking the time to share your feedback with us. Nicholas and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 22, 2022

The staff and facility are excellent. We have always had a pleasant experience with everyone we have encountered. More

by LGALLGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas, Ben, and our team appreciate your business and hope to see you again soon!

September 22, 2022

It is a great dealership, with great employees who show great customer service. Listens and gives feedback 👍 More

by njengafrancis2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! Nicholas and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 21, 2022

Excellent service and care. Craig Tedesci always takes care of customers and looking out for their best. Doesn’t hesitate to arrange a loaner car when needed to save the custome More

by FOURPAWSCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
Sep 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 21, 2022

They were great , did my recall (air bag passenger). Then I asked if it was possible to do the cabin air filter which they did as well muchly appreciated. Thankyou More

by BUGMA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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