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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,786 Reviews
Call Service Center (978) 372-2552

1,786 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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April 25, 2023

Everyone at Smith Motors is very friendly and helpful. It is a great dealership, the main reason I drive a Mercedes is because of Smith Motors! More

by alan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Apr 25, 2023 -

Smith Motor Sales of Haverhill Inc responded

Alan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

April 23, 2023

Outstanding and reliable service all the time. Never disappointing and always courteous and friendly service. The service is second to none! More

by DFOLCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2023

Everyone at Smith Motors are very pleasant, professional and knowledgeable. They were very accommodating and considerate of our time. Everything was completed satisfactorily. Best experience we ever have h More

by GAIL.LAWLER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 21, 2023

Had two cars that needed service and a recall for both. Service was extremely fast and they kept us in the loop every step of the way. More

by JANDLSARNO
Recommend Dealer
Yes
Employees Worked With
Ben & Craig
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

April 20, 2023

First time to drop off my car and I really love the way they treat me. I will highly recommend people must visit. Thank you for your hard working smith group. More

by Abdul Niazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 20, 2023

Salesman was great, service department was outstanding. It was a true pleasure dealing with smith oops I hit my 15 words but thank you More

by CARLOTDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 17, 2023

Great service very friendly prompt on time very clean dealership great work and great customer service and support More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 16, 2023

Excellent communication about work the car needs and the cost. Professional interaction and consideration of customers More

by RODENELAMKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Report | Print
Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 16, 2023

Smith motors Sales of Haverhill MA. Has the best customer service I have ever been to. Thank you so much. More

by RLAPLUME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Craig Tedeschi, Dave Penny
Report | Print
Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 16, 2023

Great service from Craig Tedeschi. He helped us to diagnose and solve the problem. Thanks! More

by csverdaguer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and we look forward to working with you again.

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