Smith Motor Sales of Haverhill Inc - Service Center

Oil change with no appointment Dropped off my car in the morning without an appointment due to a last minute schedule change. Was happy to leave it for 2 Days so they could take car Dropped off my car in the morning without an appointment due to a last minute schedule change. Was happy to leave it for 2 Days so they could take care of the car at their leisure. They took my car in with a smile and called the very same day to let me know it was ready. Excellent customer service! More

Always satisfied. Everything is taken care of the first time and done right. Can't help but reflect positively on the quality of trained service people and service man Everything is taken care of the first time and done right. Can't help but reflect positively on the quality of trained service people and service management at the front desk. More

Repair of a manufacturer's recall. Effecient, courteous service from the initial meeting with Dave in the Service Dept. Very comfortable waiting area as well! Easy access to the Dealers Effecient, courteous service from the initial meeting with Dave in the Service Dept. Very comfortable waiting area as well! Easy access to the Dealership via Rt 495. More

Good service Pleasant people pleasant waiting area I was able to do my work while waiting I was in and out exactly the time quoted they washed my car Pleasant people pleasant waiting area I was able to do my work while waiting I was in and out exactly the time quoted they washed my car More

Always great service! I am so happy with the customer service & servicing that I always get at Smith!! Car is always ready on time with all services explained! I am so happy with the customer service & servicing that I always get at Smith!! Car is always ready on time with all services explained! More

Professional, understanding, gets the job done quickly Amazing customer service! Loaner car ready for me to pick up when i dropped off my car. Always friendly! And the kids love the snacks!! Amazing customer service! Loaner car ready for me to pick up when i dropped off my car. Always friendly! And the kids love the snacks!! More

Excellent service as usual. Being a regular customer for several years, I always find it easy to make a convenient appointment. The service reps are great and eager to please the Being a regular customer for several years, I always find it easy to make a convenient appointment. The service reps are great and eager to please their customers. My car was taken care of at the least expense and inconvenience possible to me. More

The best service it have ever experiencex Dave in service at smith motors in haverhill was the greatest! He was very helpful and made sure my car was fixed correctly and did not give it back t Dave in service at smith motors in haverhill was the greatest! He was very helpful and made sure my car was fixed correctly and did not give it back to me until he was certain of that. He made sure I had a comfortable loaner car and called periodically to make sure I was comfortable in my loaner car and gave updates of how my car was coming along. I highly recommend Dave for a promotion if one becomes available !!! I give Dave a 5 star rating in service More

warranty work for door lights had a light go out in my door handle. Also had them check brakes. David handled everything professionally and efficiently explaining that my brakes d had a light go out in my door handle. Also had them check brakes. David handled everything professionally and efficiently explaining that my brakes didn’t need replacing and indicating the lights might take a couple days because they want to replace all of them as a precaution. No problem using a loaner for the two days it was being serviced. More

Courteous sales and service staff. Smith Motors sales and service - professional, courteous, and conscientious. It’s a pleasure doing business there. Prompt response to questions. Loane Smith Motors sales and service - professional, courteous, and conscientious. It’s a pleasure doing business there. Prompt response to questions. Loaner cars cleans and ready to go. Delays in service reported promptly to customer. More