Smith Motor Sales of Haverhill Inc - Service Center

Scheduled Mercedes Schedule A and airbag recall replacement Vehicle was promptly serviced upon arrival at dealership, waited for vehicle and within a moderate amount of time, vehicle service was completed. Giv Vehicle was promptly serviced upon arrival at dealership, waited for vehicle and within a moderate amount of time, vehicle service was completed. Given the amount of service work performed, time interval was, in my opinion, reasonable. Cost for worked performed was again reasonable. All service work performed on my vehicle has been at Smith Motors. More

30,000 mile service Good location. Excellent service. Easy to make an appointment and nice waiting area. All service was covered under my service plan with not additional Good location. Excellent service. Easy to make an appointment and nice waiting area. All service was covered under my service plan with not additional costs. More

very professional and friendly service department I was warmly greeted by Dave Penny in the Service Department who set up everything I needed that morning for my services. The accommodations in the w I was warmly greeted by Dave Penny in the Service Department who set up everything I needed that morning for my services. The accommodations in the waiting room were very comfortable and my car was finished with in the time Dave had originally estimated. Very happy with the service at Smith! More

Quick and informative help I have been a customer of Smith Motor Sales for years. I have always had very good experience with the team at Smith Motors. Damaged right side mirror I have been a customer of Smith Motor Sales for years. I have always had very good experience with the team at Smith Motors. Damaged right side mirror has been repaired. More

Always pleasant and engaging ...worked with Wes Such a warm welcome always when we enter Smith Motors of Haverhill. Dealership is knowledgeable and supportive when I don't know what things mean. : Such a warm welcome always when we enter Smith Motors of Haverhill. Dealership is knowledgeable and supportive when I don't know what things mean. :) More

Expensive but worth it. David has been taking care of servicing & repairs on my car.Excellent work all round.Thanks to Greg the technician too.i understand He has been workin David has been taking care of servicing & repairs on my car.Excellent work all round.Thanks to Greg the technician too.i understand He has been working on my car since day one.I noticed my car interior was vacuumed and since he was working on my rotors,brake pads etc Greg spray painted grey my rear wheel hub(it was rusty brown)Now they look new!!Thanks a lot!!I love it here. More

New Customer As a new customer I am delighted with the service that I received, the professionalism, options for a loaner, and the quality of the work performed on As a new customer I am delighted with the service that I received, the professionalism, options for a loaner, and the quality of the work performed on the car. Service was prompt and I was informed of the progress. I plan to continue to use this service center. More

Headlight- quick fix I needed my headlight changed. I called in the morning, Craig said come on down. I was there is 20 minutes, it was fixed and I was on my way within 1 I needed my headlight changed. I called in the morning, Craig said come on down. I was there is 20 minutes, it was fixed and I was on my way within 15 minutes. Car came back all vacuumed and cleaned Thanks so much! More

Service and Malfunction light on. I brought my car in for combined service and repair of my suspension in the front drivers side. Service was prompt, and professional with an explanat I brought my car in for combined service and repair of my suspension in the front drivers side. Service was prompt, and professional with an explanation of all the was needed to make my car safe to drive. Brought car in on Friday and was completed on Monday. A PLUS. More

I was surprized to learn of a $10 charge for loaner vehicle and no car wash. Wasn't notified of change when I made appt. vehicle and no car wash. Wasn't notified of change when I made appt. More