Smith Motor Sales of Haverhill Inc - Service Center

Great service department! Always go above and beyond to help. Kind, courteous and attentive. My go to service department. Thank you for being there during these times. help. Kind, courteous and attentive. My go to service department. Thank you for being there during these times. More

Service was great but I was very surprised no one was wearing masks...?? Had thought that was a requirement now in MA. Felt a little unsafe wearing masks...?? Had thought that was a requirement now in MA. Felt a little unsafe More

The staff are a pleasure to work with, they are professional and well in tuned to my cars needs. The service department complete required work in a timely manner professional and well in tuned to my cars needs. The service department complete required work in a timely manner More

Came in for a recall which was completed within the hour. Plus for down to earth Service manager, got help with an auxiliary item (loose bulb). Plus for down to earth Service manager, got help with an auxiliary item (loose bulb). More

Always excellent job anytime I need to bring in my car for repairs or recalls. They even washed my car as a courtesy much appreciated! for repairs or recalls. They even washed my car as a courtesy much appreciated! More

Very easy to work with.Brought car in for Services A . First time using Smith Motors service seemed organized and clean. Had no problem I would definitely use again First time using Smith Motors service seemed organized and clean. Had no problem I would definitely use again More

The sale associates are well spoken and very friendly. If necessary they would advise the client what repair prices are most convenient to do first. When it comes to the best customer services you can count necessary they would advise the client what repair prices are most convenient to do first. When it comes to the best customer services you can count on smith motors Mercedes in Haverhill. More

They go the extra mile! I had an issue that required some digging for the service department to fix. They coordinated with Mercedes Benz and spent the time to get it right. I had an issue that required some digging for the service department to fix. They coordinated with Mercedes Benz and spent the time to get it right. The service department and whole dealership exhibit a real respect for their customers. More

Overall, I have found the dealership to be extremely professional with an honest and genuine feeling of partnership with regards to all aspects of my experience with them. A pleasant experience at that. professional with an honest and genuine feeling of partnership with regards to all aspects of my experience with them. A pleasant experience at that. More

Nanny’s G’s Service reps are always accommodating, pleasant and professional. Make you feel comfortable whenever you need service. Keep you updated and informed Service reps are always accommodating, pleasant and professional. Make you feel comfortable whenever you need service. Keep you updated and informed within a reasonable time. More