Smith Motor Sales of Haverhill Inc - Service Center

The car was never vacuumed . 5The tires were never The car was never vacuumed . 5 The tires were never rotated I did not receive a call when the car was ready to be picked up . Overall, the service The car was never vacuumed . 5 The tires were never rotated I did not receive a call when the car was ready to be picked up . Overall, the service was not good . More

Extremely courteous and respectful service department. Promptly identified my cars engine problem and fixed it in a timely manner. Definitely the kind of service you would expect for owning a Mercedes. Promptly identified my cars engine problem and fixed it in a timely manner. Definitely the kind of service you would expect for owning a Mercedes. More

Very pleasant and efficient visit!! I was able to get an immediate appointment for a Service A on my Leased E350. Felt very safe waiting for the service during pandemic! immediate appointment for a Service A on my Leased E350. Felt very safe waiting for the service during pandemic! More

Came in for new front and rear brakes. Customer service as always is amazing!! They remember my name and are so nice!! Love them! And saved some money in the end. Thank you! as always is amazing!! They remember my name and are so nice!! Love them! And saved some money in the end. Thank you! More

Local service is exceptional do no have to wait any longer than 5 minutes. There is a personal touch because they know you and make sure what you are there for will be taken care of. longer than 5 minutes. There is a personal touch because they know you and make sure what you are there for will be taken care of. More

Service department was efficient They listened to my needs Car was spotless especially the wheels my car looks brand new helped me move my stuff from one car to the other and vice versa needs Car was spotless especially the wheels my car looks brand new helped me move my stuff from one car to the other and vice versa More

Great service and thorough attention to detail. Craig kept updating me on the status. We are new to the area and happy to find a convenient service location. Looking forward to using the car pick up and kept updating me on the status. We are new to the area and happy to find a convenient service location. Looking forward to using the car pick up and drop off service next time. More

Service was excellent - friendly staff always accommodating. Wes Reed is prifessuinal and knowledgeable Carvserviced in timely manner and returned very clean - washed and sanitized. Pleasure to accommodating. Wes Reed is prifessuinal and knowledgeable Carvserviced in timely manner and returned very clean - washed and sanitized. Pleasure to do business More

Impeccable contactless service experience Even more seamless and convenient than expected Vehicle was returned clean and running well Thank You! Happy I didn’t delay my service needs any further seamless and convenient than expected Vehicle was returned clean and running well Thank You! Happy I didn’t delay my service needs any further More

Staff was attentive, helpful and professional. My car was fixed on time, cleaned and ready for pickup as planned. Good group of people at Smiths. fixed on time, cleaned and ready for pickup as planned. Good group of people at Smiths. More