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Smith Motor Sales of Haverhill Inc - Service Center
Haverhill, MA
1,784 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,784 Reviews of Smith Motor Sales of Haverhill Inc - Service Center
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July 15, 2020
Dave Penney provided excellent and knowleable service. He also gave me technicians assessment of my car. I will be back. Thank you Dave for the service and for your courtesy. He also gave me technicians assessment of my car. I will be back. Thank you Dave for the service and for your courtesy. More
by AMI.GRZELA
Verified CustomerEmployees Worked With
Dave Penny
July 10, 2020
MB cost of ownership too high The service center and service personal are great. My adviser Nick Klinger was first rate. However I have come to the conclusion that the cost of owne The service center and service personal are great. My adviser Nick Klinger was first rate. However I have come to the conclusion that the cost of ownership of a Mercedes is too high. When I compare with my last two cars both of which where Lexus I find that Mercedes has a lot of catch up to do when I compare quality of build and ease of repair. I was working with Brockton Payette on buying another Mercedes but I am now having second thoughts. I suspect it is time to look at other car brands. More
by ADANEAU
Employees Worked With
July 10, 2020
I was not happy with lack of the representatives wearing masks. It made me very uncomfortable. I am not sure if I will continue service at your company during corona. masks. It made me very uncomfortable. I am not sure if I will continue service at your company during corona. More
by MARCIAPORETSKY
Employees Worked With
Craig Tedeschi
July 07, 2020
Friendly people keep you informed and do what ever is necessary to accommodate you. Vehicle is returned in clean condition.Wait time is usually at a minimum necessary to accommodate you. Vehicle is returned in clean condition.Wait time is usually at a minimum More
by MAZOC
Employees Worked With
July 05, 2020
Never disappointed! Their services and curtesy always meets my expectations. I’m happy I can have a dealership I can always count on. Honest and professional meets my expectations. I’m happy I can have a dealership I can always count on. Honest and professional More
by Jenbenz
Employees Worked With
Ryan, Dave Penny
July 01, 2020
During these trying times this dealership could not be any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned any more accommodating and pleasing Smith Motors is the only Mercedes dealership as far as I am concerned More
by BTW31109
Employees Worked With
Other Employees :
John and Ellen Smith, Craig Tedeschi
June 30, 2020
Always wonderful service at Smith Motors!!! Dave is Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if i Always wonderful service at Smith Motors!!! Dave is always helpful and happy. My tire was slowly leaking air and service Dept happily took care if it without charge. Thank you!! More
by SOGGYDOLLARSPLUMISLAND
Employees Worked With
Matt Harris, Dave Penny
June 28, 2020
Smith motors is one of the most reliable and people friendly business I have ever had a chance to work with. Not only do they try to accommodate you and your needs, but they have by far the best custom friendly business I have ever had a chance to work with. Not only do they try to accommodate you and your needs, but they have by far the best customer services reps ever. As soon as I step inside I am Greeted and tended to. They also have a variety of customer deals you can choose from.they are one of the best in my books. More
by Adonis-12
June 28, 2020
Recall on steering column bolts Facilty clean and inviting. Easy drop-off. Staff wearing masks. Work completed and as a nice surprise, car was washed and looked better than when I wa Facilty clean and inviting. Easy drop-off. Staff wearing masks. Work completed and as a nice surprise, car was washed and looked better than when I walked in! Had not been here before and will definitely be back when car needs servicing. More
by Donna
Employees Worked With
Dave Penny
June 27, 2020
Service summary Convenient appointment, work was done professionally and quickly, and the things to look for (future wear and tear items) were helpful. See you again Convenient appointment, work was done professionally and quickly, and the things to look for (future wear and tear items) were helpful. See you again in the future. More
by RJGAUTHIER
Employees Worked With
