Smith Motor Sales of Haverhill Inc - Service Center

Great service. They picked up my car same day I reported issue and it was ready the next business day. Covered under warranty. And I received a loaner car. issue and it was ready the next business day. Covered under warranty. And I received a loaner car. More

All of the Service Men that I’ve had the opportunity to work with while servicing my GLA have shown the utmost respect and sincerity not only ensuring 100% worry free service of my car but also a concern o work with while servicing my GLA have shown the utmost respect and sincerity not only ensuring 100% worry free service of my car but also a concern of my comfort while waiting. I would NOT take my car anywhere else! More

The Smith dealership is excellent, Brock Payette is the best ever salesperson, and Loren Goldstein best in class finance guy. I always feel like family when going in to have car serviced and always visit best ever salesperson, and Loren Goldstein best in class finance guy. I always feel like family when going in to have car serviced and always visit with them. There is not a dealership around that will treat you with this level of customer service. I have purchased and leased from this dealership and a happy customer since 2012. I feel fortunate to have met this outstanding group of folks! It does not stop at the sale, the service department is very professional as well and will go out of their way to make sure your car needs are met. This dealership is number 1 all around. Best regards, Karen Twomey More

The service team does a wonderful job. My car always runs perfectly. Everyone is down to earth & easy to talk to. Randy in sales is my guy when it comes to upgrading into my next vehicle. perfectly. Everyone is down to earth & easy to talk to. Randy in sales is my guy when it comes to upgrading into my next vehicle. More

Craig Tedeschi was my service manager that day he provided me with a loaner vehicle completed the work on time and when I picked up my car explained what work was done I plan on returning to Smith M provided me with a loaner vehicle completed the work on time and when I picked up my car explained what work was done I plan on returning to Smith Motors for future vehicle needs Thank you Pat Pesa More

Excellent serviceOpen/Friendly sales staff & service Excellent service Open/Friendly sales staff & service department No hassle and easy communication and paperwork. No pressure environment from sale Excellent service Open/Friendly sales staff & service department No hassle and easy communication and paperwork. No pressure environment from sales associates Road test of vehicle hassle free More

We have used Smith motors for service on our Mercedes SlK 280 before. That is the reason why we chose to use them again. They are honest, keep you up to date and Dave the service representative was great. 280 before. That is the reason why we chose to use them again. They are honest, keep you up to date and Dave the service representative was great. More

My service apt are always well organized and work is top class. . All in all Smith Mercedes is a reliable place to buy and expect great service. class. . All in all Smith Mercedes is a reliable place to buy and expect great service. More

Customer service needs improvement. Sometimes the staff doesn’t recognize you when you walk into the establishment and all customers should feel like their valued doesn’t recognize you when you walk into the establishment and all customers should feel like their valued More