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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,784 Reviews

1,784 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 24, 2020

Smith went out of there way to be accommodating to my needs, they made me feel very comfortable as a new client. They are very easy to deal with. More

by CHEFNEAL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Sep 25, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Craig here at Smith Motor Sales of Haverhill Inc.

September 23, 2020

Had recall on airbag.. Quick date for service and not a long wait . Very pleased Also spoke with Brockton Payette on a new vehicle. He was a perfect gentleman. More

by THERESAPAGE22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Randy Wheeler, Craig Tedeschi
Sep 24, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Theresa, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2020

Everyone here is fabulous to deal with!Why would you go Everyone here is fabulous to deal with! Why would you go anywhere else for the best service!!!! Quality and excellence! We are fortunate to have th More

by SCOLLINS11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Sep 22, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 11, 2020

Always polite and courteous and the best part is they respond immediately. No waiting to hear back! Hard to find at a dealership these days. More

by SERVICE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Crow
Sep 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 11, 2020

I have purchased 2 vehicles from Smithand find them to I have purchased 2 vehicles from Smith and find them to be very professional. They care about you and go beyond in trying to satisfy your needs. I More

by GDEKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Sep 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

September 05, 2020

The staff is very good , the quailty of the work is great... getting a car to use is very convenient ... i have never been offered to stay and wait even for what apoears to be a simple repair More

by RONC122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

September 05, 2020

I appointment was at 7:30 AM they took me right away. Tell me what service was going to be. Told me to be an hour. It was Exactly 1 hour. And I appreciate the wash of the car. More

by JOHNMRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Sep 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, John, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

September 02, 2020

Brought car in for blown out low beam bulb. I was a drive an And was able to be serviced. Fixed another bulb which I tried changing myself More

by CDJ642002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

September 01, 2020

Excellent service all around! The staff are extremely helpful & kind. Wouldn’t ever consider going anywhere else for service. Not sure what else I can say except I’m truly satisfied. More

by jeanwakeen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes is the best!!
Sep 02, 2020 -

Smith Motor Sales of Haverhill Inc responded

Jean, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Nicholas and Wes were able to help, and we hope to see you again!

August 31, 2020

Nick has always been a great resource for my car and I always feel comfortable knowing that Smith Motors will give me great service on my Mercedes. More

by Kmgdc131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank your for your kind words for Nick, and for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We truly appreciate your business and look forward to seeing you again soon!

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