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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,786 Reviews

1,786 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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December 12, 2020

Nick was very helpful. I drove in with a flat tire..he quickly took care of it. Dave is always very good as well. Thank you More

by Brian Dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Brian, thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Nick and the team were able to help, and we hope to see you again!

December 11, 2020

Have not yet been successful at buying a car at Smith Motors unfortunately. But despite the fact that we have always bought our Mercedes at other dealerships, we always use Smith Motors for service! More

by CATHERINENIGRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Allen, Craig Tedeschi, Dave Penny
Dec 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Catherine, thank you for your very kind feedback for our service team! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 11, 2020

Service couldn't be any better. Service staff is welcoming no matter how busy they are. And extremely courteous. I always feel respected by them. More

by DENISC.MARIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 12, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and look forward to seeing you again soon!

December 09, 2020

The best service and really care in helping you out. They give me piece of mind knowing that my vehicle will be taken care of. More

by BRHESSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 09, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2020

I came in to get a duplicate key made and Dave and Craig were very attentive and helpful with the process. They also took care of a recall on the car. I will be back. More

by FHOHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 08, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 07, 2020

Excellent service, reliability,My wife and I were assisted right away. Learned of the problem and got it taken care of.Dave was the best, couldn’t have been more accommodating or informative. My wife More

by SAJDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

December 06, 2020

Polite, personable, and Knowledgeable service staff, always very helpful. Great dealership, very fair prices. Smith is the place to go. Look forward to visiting again soon. More

by MICHAEL.MCLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 05, 2020

It was very nice deal I had the best service very nice team I love my car I will never drive other than Mercedes the best car ever . More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Dave Penny
Dec 07, 2020 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2020

I always leave there with great comfort and confidence after having my E350 serviced. It’s more than their professionalism and skill that I like, it’s there attitude, their demeanor, their very character More

by EKERIAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 04, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2020

Smith Motors staffers always go above and beyond to accommodate their customers. The service department is excellent and thorough. They never ignore a concern and carefully explain any service that More

by barnlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 01, 2020 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

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