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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,786 Reviews

1,786 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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December 24, 2020

The service at Smith Motors is always high-quality, professional inconvenient… I highly recommend over any other Mercedes dealership… Also Nick and Service is always great to deal with...Completely kno More

by GMANZI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicks always great… Professional, knowledgeable in an asset to Smith Motors
Dec 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Nick and the rest of our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 24, 2020

As always Craig went above and beyond.Wes was the As always Craig went above and beyond. Wes was the critical decision maker on implementing my suggestion of tire rotation to eliminate tire vibration More

by MARKACORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Craig Tedeschi, Dave Penny
Dec 27, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mark, for your business and this review. We're happy to hear Craig and Wes was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2020

All three service reps know a lot about the cars and can relate symptoms to probable causes. They are also personable so you feel like you belong. In this instance they also warranted prior work/ materials More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, it's great to hear that our team was able to help and provide such a positive experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 17, 2020

Friendly welcome. Rapid service and All around pleasant experience leads to A happy customer Now I understand why Smith has earned their reputation as a quality auto dealer More

by FRUSSO142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We appreciate your five-star review!

December 17, 2020

The Service Team at Smith are professional, accommodating and solution oriented. After working with them for over 13 years, they are more like a family to me. I offer my highest recommendation of them. More

by Anapack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 18, 2020 -

Smith Motor Sales of Haverhill Inc responded

Hi Ana! It has been a pleasure serving you over the past 13+ years! Quality customer service is always our number one priority, and we're happy to hear that we have met your expectations over the years. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 16, 2020

The staff is always pleasant and accommodating! I stopped in unannounced with low tire pressure due to a piece of metal. They fixed the tire right away. So impressed! More

by MARY.GRISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mary, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

December 16, 2020

I've bewwwn to the dealership many times over the past five years,but have never received such fine service as received lately. In particular, most recent visit. I've asked for a low beam headlight upgrad More

by MARKACORBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Dec 16, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 16, 2020

Always excellent service and attention from Nick Klinger! He made my long service appointment pleasant by providing a loaner car. My checkout by Nick was quick and easy. He is always available to answer a More

by THEHIGHLANDLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will et Nick know how much you appreciated his services!

December 15, 2020

Craig was very helpful when I was dealing with my tire and rim warranty company. After I reached out to them several times with no luck on an answer, Craig ended up calling them and was able to get all of More

by JRFERNANDEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We are so glad that Craig was able to help resolve your warranty issue, and we look forward to working with you again.

December 14, 2020

Excellent service I will be sure to always service my vehicle at your location. Quick accurate work. Excellent communication. I was able to be back on the road in no time. Thank you all More

by larochellechristine77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 15, 2020 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

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