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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,786 Reviews

1,786 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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January 31, 2021

The employees are welcoming, warm, cautious, professionals. Were able to answer my questions. Called to remind me of the service. Ride back and forth. Great! More

by EMMOYKISROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Feb 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 29, 2021

Quick in and out. Always courteous and respectful. Really makes doing business a real pleasure. I am a customer for life. No hassles and completely professional with exceptional service More

by MCPARKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 31, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 28, 2021

The service representative honored my request to be done in 1.5 hours and courteously dealt with my maintenance concerns. Smith Mercedes delivers exemplary service. More

by PETER.SYMOSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate your comment "exemplary service" is what we strive for our customers. We will share your comments with our team, and we look forward to working with you again.

January 26, 2021

Smith Motors sales is super duper simply the best I wouldn’t trust any other dealer with my automobile & I’m totally delighted with their service and sales department More

by thelimoguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Goldstein , Matt Harris, Randy Wheeler, Craig Tedeschi, Dave Penny
Jan 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2021

Great experience! Nick was great. He made sure everything was taken care of. I scheduled a Service B , but Nick looked in the history and saw that it was performed the last time. Very happy to not have pai More

by MDOHLSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience working with Nick here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! It is wonderful to know the system works for all.

January 25, 2021

I had a great experience coming in for my service. The staff (Dave Penny especially) was welcoming and friendly. The service was prompt and finished sooner than expected. Planning on coming back soon to g More

by LINDSAYM_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Lindsay, Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again!

January 23, 2021

The service department is superb. The people are The service department is superb. The people are knowledgeable and friendly. The space is clean and comfortable. Excellent service. And I get a clea More

by CHERIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jan 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Cherie, Thank you for your business and this service review. We're happy to hear Dave and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2021

Dependable and reliable. Ready And able to solve problems. Your pick up service and delivery very helpful. Everyone who has helped us has been courteous and respectful. More

by RSCARYPC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris
Jan 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Matt, Nicholas, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

January 22, 2021

Usually work with Craig but I had David this time. They are both so great. They help with all my issues and explain things in a way that I can understand. Everyone there is super friendly and I very welcom More

by HAJAR.LARAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jan 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dave and Craig, and don't hesitate to let us know if we can be of further assistance.

January 14, 2021

Fantastic service as always at Smith Motirs! Always friendly and smiling. They are a pleasure to do business with! I highly recommend their service and sales department! More

by LAURA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Laura, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

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