Smith Motor Sales of Haverhill Inc - Service Center

Purchased a back up key ... for MB C 300Nick was very Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 Purchased a back up key ... for MB C 300 Nick was very helpful in getting key programed in an hour...and they cleaned the car as well.👍 More

The service at Smith Motors is outstanding As example I called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overni called about a low tire pressure near closing time the other day. Craig had me come right over and gave me a loaner so they could check it out overnight This is typical of their service The service is so good I can’t imagine going elsewhere to buy a car More

I was unhappy that after having the oil changed on my car it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstic it turned out it was overfilled. When I started my car the next day billows of oily smelling smoke came out from my exhaust. Checking the oil dipstick should have been done. More

Nothing short of outstanding in all transactions with Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! Sales, Part and Service Departments. Have been doing business with Smith for well over 30 years. Truly The Mercedes Experience! More

I find Smith’s Motor’s very accommodating! They are fair, honest and pleasant to work with. I deal with the service department and would recommend them to anybody. honest and pleasant to work with. I deal with the service department and would recommend them to anybody. More

Always get the absolute best service and support here (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team (especially from Craig!!). I will definitely buy from Smith again bec of the service department. All around great team More

This is my third Mercedes- service has always been excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been po excellent. Wes has always treated me with respect and is honest with the wait times etc All my interactions with both sales and service have been positive. More

Excellent service as always appointment day and time which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle leas which I requested was scheduled Very accommodating and updated during my wait. Also visited sales department inquiring on possible new vehicle lease and was taken care of in that department as well More

My car had a lot of problems and the worker I believe his name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. name was Craig he was totally honest with me and cared about me and didn't want to take advantage of me. I will forever be grateful for his honesty. More

The staff in the service department was very professional. They helped me with my vehicle problem and very nice and accommodating. I highly recommend Smith Motors. professional. They helped me with my vehicle problem and very nice and accommodating. I highly recommend Smith Motors. More