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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,786 Reviews

1,786 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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April 08, 2021

Simply the best service and customer care they were friendly and courteous. Went above and beyond.I would recommend them to my friends and family More

by PKITSOS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Apr 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. Craig and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jun 24, 2021 -

PKITSOS54 responded

Once again the service and the sales staff went above and beyond. Friendly relaxed atmosphere.

April 06, 2021

I have been coming to Smith for over 10 years and they are all more like a family than a dealership. Exceptional and professional service and sales! More

by PACKARD.AN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi, Dave Penny
Apr 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc for the past decade. We appreciate your loyalty to us. Thank you for taking the time to leave us a five-star rating!

April 06, 2021

Great service very fast and the representative was awesome very knowledgeable and friendly . He knows what his doing and very professional and offered advise about the service he performed More

by Chichi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Road side assistance
Apr 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this fantastic, five-star review. We appreciate your business and hope to see you again soon!

April 02, 2021

Service team always goes above and beyond expectations ....David Penney and his entire team makes it easy to schedule and I am kept up to date More

by ED50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 01, 2021

Excellent and knowledgeable service as always. I had some serious problems with my vehicle that were not obvious to me. The service crew most likely saved my life with their professional analysis and re More

by MELLIE123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed, Craig Tedeschi, Dave Penny
Apr 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Mellie, Thank you for your very kind service experience review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

March 30, 2021

Friendly from the get go. When you call you are greeted like a person. Any concerns are always answered by a knowledgeable person. Appointments are never hard to get. I didn’t buy any of my cars there but More

by JFEENAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Mar 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for Nick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 30, 2021

Another great experience with the Smith Motors service department. My wife’s GLE was towed in after experiencing problems on the road. Nick in service made sure all problems were promptly addressed. In s More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 26, 2021

Always a great experience. They have gotten me in even on short notice and taken care of the problem. They loan car when it is going to be a while. Very happy with the dealership. It seems that other places More

by DNH1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Mar 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

March 24, 2021

Had a flat and got to the dealership 10 minutes before service closed. Drove out with a fixed tire that a tire store said couldn't be fixed. Thanks Craig Tedeschi and Dave Penny. You guys always make More

by GlobalTraveller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Mar 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this five-star review, Henry. We're happy to hear that Dave and Craig were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 24, 2021

There had been a water leak in the cabin and finally it was dripping onto a specific area of the front passenger seat. Smith motors found it was related to the sunroof recall. The sunroof was replaced at n More

by ARTYSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Mar 24, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your fabulous five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about both of your excellent experiences with Nicholas here at Smith Motor Sales of Haverhill Inc.

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