Back

Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,787 Reviews

1,787 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

Sort by
June 24, 2021

Very friendly willing to work with all their customers enjoyed my day there thank you have a good day More

by WADE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Wade, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

I rarely give 5/5 stars for anything — unless it is truly outstanding. I have no hesitation giving the service department 5/5 stars across the board. There are two other dealers closer to me, but I will alwa More

by M. Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jun 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 22, 2021

Overall good experience. Will probably try again even though out of way. More

by P.SEYMOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

I purchased my car in November 2020. I made a Service appointment because a service message displayed on my dashboard. I followed up with Sales to ask why service was needed. The issue was resolved. Crai More

by KERRYBLAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Kerry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roger and Craig delivered such a great experience!

June 14, 2021

I am extremely impressed with the outstanding customer service I receive at every visit. The staff is friendly and super knowledgeable. I appreciate the speedy service. More

by ODANISHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nicholas was able to help you out with your service visit. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 12, 2021

Always excellent service. Have been a customer for 23 years. Always have my cars serviced at Smith Motors. Both sales and service are always helpful. More

by TOMEILEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for your loyalty to us over the past 23 years.

June 11, 2021

I had a good experience with my service on June 9. The service was prompt & everything was taken care of in a friendly & professional way. More

by LAJ51T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your kind feedback for our service team. We appreciate your business and look forward to serving you again soon!

June 10, 2021

This is my first time service visit with you guys. I m happy with my service particularly with Dave Penney. Dave is very professional with his work. My experience with Dave is very pleasant overall. More

by SANJAY PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Sanjay, for your business and this review. We're happy to hear that Dave and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2021

As usual great service. On our way to Bruins playoffs and the AC wasn’t working. Called you guys and Dave Penny took care of us. Had a loaner so we could get to the game. The problem was fixed and ewe pick More

by Pcfeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

June 10, 2021

I went in for a recall airbag service and was out in under 2 hours. Everyone was friendly and professional. I will definitely return for future services. More

by GIRA.P.GUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Gira, Thanks for sharing your thoughts about your service experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

...
118
...