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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,787 Reviews

1,787 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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July 26, 2021

Very friendly and accomodating. Small waiting area, had to walk somewhere for coffee, but did a great job on my car. I will be coming back. More

by DAVE@NORPAKFILMS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2021

Great service! Craig was excellent to work with. One of the most accommodating auto services managers I've ever worked with. Got me right in despite the work load they had. Highly recommend this company! More

by Erik Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Erik! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

July 23, 2021

Very curious, polite. Always keep me informed during visit, also explained in detail work performed and when the next service should be performed. Dave is great! More

by OJKINZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jul 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2021

I recommended,Excellent service,great team very organize and youll get you car as soon they dont with whatever issue it needs to be done More

by DOLLYFIGUEROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Dolly, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

July 22, 2021

A great family owned dealership…. Doing business with them since 1972. Would never consider doing business with another dealer…. Simply the best of the best. More

by PJC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Jul 23, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 21, 2021

Always great customer service! Friendly, efficient and a clean environment. Always greeted and repairs done in timely fashion. They explain what will be fixed upfront of costs. More

by jajajmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Craig Tedeschi, Dave Penny
Jul 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 21, 2021

Warranty related issue:The cars message system alerted Warranty related issue: The cars message system alerted me to a low beam headlight malfunction that may need replacement. Handled quickly replacin More

by PETERMURPHY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown service Tech, Dave Penny
Jul 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Peter, thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 21, 2021

The best in Mercedes service around. Professional and courteous, they go out of their way to provide only the best for all their customers. When you want the best you was Smith Motors of Haverhill. More

by VinnyPooped7$!1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Jul 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 20, 2021

Prompt, efficient service. Fair prices. Most cooperative service writer: David Penney. Lounge is comfortable. This is my 7th Benz Lauren Goldstein and Matt Harris outstanding. More

by rtporvencher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Dave Penny
Jul 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear David, Laurena nd Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2021

Courteous service team. Everything went off as scheduled and even cleaned my car after a small software warranty matter. Service room was clean and cozy More

by TGJACOBSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for our service team and for taking the time to leave us this wonderful feedback!

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