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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,787 Reviews

1,787 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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July 30, 2021

Very nice people! Always an easy time getting any assistance needed and always courteous.. i would recommend Smith Motors to anyone looking for a great car . More

by PBARRETT124
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 30, 2021

Amazingly helpful and accommodating! Nick helped with an issue with my service contract . He also showed me how to fix an issue I was having with my lights. I could not be happier with the service! More

by Msmaureenlynch@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 30, 2021

Friendly and never felt rushed or pressured. Doing business at Smith’s for 16 years. Travel from New Hampshire. Service and sales departments very knowledgeable and helpful. More

by RCHASE1248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brockton, Dave Penny
Jul 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 29, 2021

Great service, communication and they get you in and out quickly! The car was fixed correctly and promptly, washed and ready to go when I arrived. Will do all my service here from now on. More

by ALLOFUS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon!

July 29, 2021

Had 2 recalls and both were fixed that day and they also left a loner car for us to use while they worked on ours. More

by rowleyrick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 29, 2021

Great job. And efficient I never expected to have my car returned so quickly and in such great condition. Nice work thank you for your service More

by LAURARPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Laura, it's great to hear that you had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

July 28, 2021

Very accommodating, excellent customer service. David Penney is very professional and answered all my questions. He had everything checked to make sure everything was working in order More

by NCano25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Dave and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

July 28, 2021

Always treated well and the service is excellent. I DO NOT APPRECIATE BEING FORCED to submit a 25 word narrative on a maintenance visit. I should change my rating over this. More

by Mary Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Mary Ann, Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 28, 2021

Craig Tedeschi was very pleasant to speak with and the service was exceptional and the condition of my 2008 S63 AMG was like the day it came off the showroom floor in 2008. Exceptional job!!! More

by Jim Yantosca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jul 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Jim, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2021

service was great nickwas great friendly and very professional they always do a super job i would not bring my mercedes any where else but smith motors More

by j.iovanella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nicholas and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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