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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,787 Reviews

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 08, 2021

Service was fantastic and professional Called on all Service was fantastic and professional Called on all services that need attention priced all out explain how there were going to execute! Work was More

by MARYGEASLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Sep 08, 2021 -

Smith Motor Sales of Haverhill Inc responded

Mary, Thank you so much for your kind words for Dave, and for taking the time to leave us this wonderful feedback!

September 06, 2021

Service was quickly done,customer service was friendly,the waiting area was comfortable and calming,overall great atmosphere. Customer service excellent.will refer a friend. More

by AWKIMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2021

Wonderful family run business (2 generations) always there for you (not just for a sale, but service too) looking forward to my next purchase. I would never go anywhere else. More

by RANDALLDAVISDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to seeing you again!

September 01, 2021

Great dealership. My GLB had electrical problem. Each time I received a freshly washed and vacuumed vehicle. I would recommend Smith Motors I just got one with electrical issues. More

by DTRASK_1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come.

August 30, 2021

Easy scheduling of appointment, quick drop off and car ready when expected. Dave is great work with and made the process efficient and pain free More

by MCAFFELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Aug 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Dave and the rest of our team. We're glad to hear we delivered such a great experience!

August 27, 2021

Friendly and informative staff. They put customer interests first. The staff goes out of their way to be accommodating and helpful. They will work with you to determine the most necessary service at More

by ACB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick & Joe, Dave Penny
Aug 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2021

Service is most accommodating and very pleasant staff and as stated in a timely fashion. Never a problem after the fact always a pleasure doing business with this dealership More

by Karen Lahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 27, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

August 26, 2021

I was pleased with the work but I was not informed of the car rental policy. There is a photo of the steps but that was incorrect. I filled the gas tank and I didn’t have to because I was misinformed. More

by PATTYSUPPERSTAR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Aug 26, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us this feedback. We will be sure to share your comments with our team. We appreciate your business, Patty.

August 20, 2021

I came in to have a 30'000 mile service done on my C class Cabrolet 4matic. The work was done with a minimum of fuss and a maximum of competence. I was in and out within better than a hour and a ha More

by SEWERAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 20, 2021

Prices for service are extremely high - Dave does not always call promptly when service is complete and they always seem to find something. In any case the sales experience far exceeded that from Fla More

by JAYGOLF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Aug 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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