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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews
Call Service Center (978) 372-2552

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 21, 2021

They’re all so friendly! Great service! I would definitely come back for any services moving forward. Thank you! More

by SACK_LAKMANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 21, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

September 21, 2021

Team Smith my did great job on my car. They support r Ed me 110% of the way. My insurance company let me down big time, but Smith service group,led by Billy Ncckurn and nicks were terrific I can’t thank More

by Vinboy47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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Sep 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 21, 2021

Excellent service and courteous staff. Everyone was kind,courteous, and willing to help. Great job. More

by KWALSHRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person washing/cleaning my car, Craig Tedeschi, Dave Penny
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Sep 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 20, 2021

Service dept is so accommodating and friendly. Everyone is knowledgeable and helpful. They explain the work in detail and in a way that is understandable to a non mechanic. More

by CMCALANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

September 20, 2021

Great service. Nick usually takes care of my service needs. He's truly the best! More

by jeanwakeen7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jean, Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

September 20, 2021

Everything top notch. From initial phone call setting up appointment to paying the bill.b More

by SUZFAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2021

Attentive. Interested to help. Kept updated on status during service. Loaner availability appreciated. Easy to make appt More

by JRSCHOONIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

They are always true to their word on how long it will take. Treat you with respect. Keep you informed on what’s going on with your car. More

by JAKEML320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Jake, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2021

Friendly, timely, responsive service managers who made me feel like a valued customer! I would go back. More

by KAPOLSENO519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

September 15, 2021

The dealership, it’s staff, quality of service, timeliness of completion, friendly, courteous staff are welcoming. More

by JWALSH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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