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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews
Call Service Center (978) 372-2552

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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November 09, 2021

Technically competent, work gets done right, sensitive to customer needs, explain work and issues well. Sometimes feels expensive but at least you leave with confidence. More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
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Nov 09, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Dave, Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2021

Great service , friendly . Diagnosed and took care of my service request in a timely manner More

by PKOCHANSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

November 06, 2021

These guys and girls give 100% to everything they do. Services are always within a couple days of my call and done to complete satisfaction. More

by BJSTORY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Nov 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

We appreciate you taking the time to leave us a five-star rating! Thank you for the kind words for our service department. We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 05, 2021

We came up to have work done on our car Who were met by an advisor explained what work needed to be done the advisor took our car and within a half an hour the work was done. It’s always a pleasure going t More

by MARYANN.MCGONAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Maryann! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 03, 2021

Smith motor is always goes above and beyond. I feel very confident that I’m not being oversold on any repairs and they get that things done as quickly as possible. Don’t let Wes retire More

by DPERRONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes , Craig Tedeschi, Dave Penny
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Nov 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2021

Prompt, courteous and answered all my questions and got the work done quickly and provided great feedback. More

by SJERMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Nov 04, 2021 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2021

Everyone in the service department is very personable and go the extra step to explain what is needed especially Nick. More

by FDROHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nick was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

November 02, 2021

Everyone was Very courteous and efficient. Easy to make Everyone was Very courteous and efficient. Easy to make an appointment online..would return for future service More

by SHAIVCLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 02, 2021

They were very pleasant to work with and they were not the typical dealership that just wants to charge an arm and a leg then get you out the door More

by BJ
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 02, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 30, 2021

I am a long time customer with several vehicles. This time the usual great service including loaner. More

by PHILGARDELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Nov 01, 2021 -

Smith Motor Sales of Haverhill Inc responded

Phil, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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