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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.9
1,788 Reviews

1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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December 28, 2021

From the time I scheduled to have my vehicle serviced until the time I picked it up they were very professional and completed the work on time. More

by PRFORTUNA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 25, 2021

Always great service and personable people to deal with. I dont buy my vehicles there however..always have found better deals at other Mercedes dealerships. More

by VALERIE_MCGILLIVRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Valerie. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 24, 2021

Service is great as long as Wes Reed is around. Sales has always treated me well, Charlie Chadder has always been helpful. The Smiths are great people and run a great dealership. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Dec 28, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Jack. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2021

Both Dave and Nick were very helpful. I had my yearly maintenance done and they brought it across the street for detailing at my request. They provided me with a loaner too. The whole procedure was effor More

by LABSAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Dec 20, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star review. We're glad to hear that you found your experience with both Dave and Nick to be a positive one. We appreciate your business. Our team looks forward to serving you again soon.

December 17, 2021

Outstanding customer service David was very helpful explaining all the details about your diagnosis and advised my options More

by PJTGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 18, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 14, 2021

Great staff and mechanics. Very prompt and efficient check in. Waiting area is clean and bright More

by JSNOOK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 14, 2021

Surprise repair need while shop was booked out. But they found a way to fit me in if I could wait there for the work. The cost seemed hi which is a common experience, but this review is about the service, n More

by CATSPM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 13, 2021

Service was prompt an knowledgeable. Wes was helpful in doing the service in a short time so that I could wait. More

by Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Dec 13, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Cam. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2021

Dave Penney my regular service coordinator is always very professional and friendly. He goes out of his way to provide me with the most efficient and pleasant service experience he can. My interaction with t More

by JNICEFORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Dec 06, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that Dave had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

December 05, 2021

Great service and very friendly and helpful service people in the lobby and front desk ! More

by CBRIGHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Dec 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

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