Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Smith Motor Sales of Haverhill Inc - Service Center
Haverhill, MA
1,788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,788 Reviews of Smith Motor Sales of Haverhill Inc - Service Center
Sort by
Verified Customer
January 28, 2022
Both my husband and I have Mercedes purchased from this dealer. Their service departs is great- if it’s going to take a long time for service, a loaner is always an option, but service is done in a timely dealer. Their service departs is great- if it’s going to take a long time for service, a loaner is always an option, but service is done in a timely manner, and the staff is always pleasant , knowledgeable, and efficient… that’s why we keep getting our cars at Smith Motors! More
by NOT_TERI_GARR
Employees Worked With
All are great!
January 28, 2022
Communication and service as always was impeccable. Stayed with the vehicle while it was being serviced and it did not take any longer than expected. Stayed with the vehicle while it was being serviced and it did not take any longer than expected. More
by BRUCE.SARRO
Employees Worked With
January 28, 2022
Excellent experience, Craig did a great job orchestrating pick up delivery, having the service done in a timely manner. It’s was a great experience. I would highly recommend Smith Motors. pick up delivery, having the service done in a timely manner. It’s was a great experience. I would highly recommend Smith Motors. More
by DWLAVOIE
Employees Worked With
Craig Tedeschi
January 28, 2022
I have been 110% satisfied with the level of service at Smith Motors since I bought my 2020 GLC Coupe. From the Sales Team to the Service Team. Smith Motors since I bought my 2020 GLC Coupe. From the Sales Team to the Service Team. More
by KAYCIETHEDOG
Employees Worked With
January 28, 2022
I continue to use the services of Smith Motors because of the professional staff and quality work. The only thing that is annoying are these survey’s. the professional staff and quality work. The only thing that is annoying are these survey’s. More
by Jack
Employees Worked With
Wes Reed
January 28, 2022
Everyone was friendly and professional.They completed Everyone was friendly and professional. They completed necessary repairs. Was offered a loan car as my repair would take a few days. Explained what Everyone was friendly and professional. They completed necessary repairs. Was offered a loan car as my repair would take a few days. Explained what they did line by line to insure I understood and was satisfied. More
by Tomphaneuf57
January 27, 2022
Excellent and friendly service. Went above and beyond in terms of both vehicle service and recalls. Very satisfied with my overall experience at Smith Motors! terms of both vehicle service and recalls. Very satisfied with my overall experience at Smith Motors! More
by WARENZ
Employees Worked With
Dave Penny
January 27, 2022
I found Wes and Dave were both knowledgeable efficient, I found Wes and Dave were both knowledgeable efficient, courteous and helpful at different times I found Wes and Dave were both knowledgeable efficient, courteous and helpful at different times More
by Rsantagat I
January 25, 2022
The knowledge these techs have is priceless, and they respect the cars. You can't tell that a tech has even been inside your vehicle. Knowing it's done right is worth every penny respect the cars. You can't tell that a tech has even been inside your vehicle. Knowing it's done right is worth every penny More
by C300
Employees Worked With
Dave Penny
