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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
View Awards

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

August 31, 2022

Everyone I interacted with treated me with compassion and respect, and treated my car problem with urgency. One minor issue, I wouldn't say is the fault of your service techs, I had a check engine light com More

by GENE.DAIGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
Report | Print
Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us, Gene. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2022

Always the best and has been for the past thirty years ( which is as long as I’ve been with them) More

by RKMBC70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Charles Chadder, Roger Waugh
Report | Print
Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 31, 2022

it made the car sale the easiest I have ever experienced! ! and Marc was a wonderful salesman!! More

by SHARRIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Womboldt, Loren Goldstein, Dave Penny, Roger Waugh
Report | Print
Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2022

My car was so clean when I got it back and I notice my window is working correctly now and the issue I had them fix was the AC More

by Nelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, Nelia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2022

Always a wonderful experience. Craig and the service dept. are the best! Thank you so much. More

by STEPHEN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Stephen, thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 27, 2022

Excellent service and accommodation. I dropped my are for service and they bring me and back to my work. Friendly staffs. Highly recommended . Likely I will return. More

by MynewMB2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2022

Best mechanic ever service writer always looking out for the best ways to repair will always bring my car there More

by Tom t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review, Tom. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 26, 2022

Excellent service as always from the entire team at Smith Mercedes! Have leased multiple cars with them and they always exceed expectations. Brockton our sales associate is professional, extremely knowledgea More

by JAY.LYONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein, Roger Waugh
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Jay. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2022

Dave did a great job with me. The loaner car worked out great as well. More

by SUSANMCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Susan! We are so glad that Dave had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

August 25, 2022

Always treated like family. Never fails to go above and beyond to serve their customers. More

by GJGOODWIN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy ?, Loren Goldstein, Randy Wheeler, Dave Penny
Report | Print
Aug 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

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