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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

June 07, 2022

Experience was Perfect as always. Craig and Dave are wonderful. Loaner was just the ticket. More

by DJLORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Jun 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your review and kind words for Dave and Craig. We appreciate your business and our team looks forward to serving you again soon!

June 07, 2022

Excellent service all parties at Smith were helpful knowledgeable and thorough in evaluating and completed the work needed on my vehicle More

by Cvantis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jun 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2022

My experience is alway excellent they where able to get me right in and their workmanship is first class More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Roy! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 06, 2022

The rep was very courteous and prompt. We had a flat tire; the tech was able to plug it so it was free for us. I was back on the road in an hour. Overall outstanding service! More

by TAO.A.WU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jun 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 03, 2022

Craig is very service oriented and goes above and beyond to provide his client with excellence More

by LAURA43
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Laura. It's fantastic to hear that Craig provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

June 02, 2022

At first everything was great this dealer came to my home to pick me up to get this car, then I was told after all the paper work was done there is only one key, we'll ok not happy but then a dY later I chec More

by GREMLIN1972
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
Roger Waugh
Other Employees : Matt Harris
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Jun 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 02, 2022

The response was quick. The tech was friendly & kind enough to answer all my questions. More

by SPHAMDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

June 02, 2022

Always accommodating. Very professional staff. I keep my car very clean, it is always touched up when I get it back More

by john.sheehan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Jun 02, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

June 02, 2022

Very helpful with little issues my oil was low light came on just went by no appointment they took care of it quickly More

by WLEWISDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 02, 2022

Great thorough job, couldn’t be happier with the service and detail completed on my suv. More

by Mikeshinners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jun 02, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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