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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,167 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,167 reviews

August 31, 2022

Honest and great service! ! David Penny is an awesome and honest service agent. He is a keeper More

by Adrianhodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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Sep 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Adrian, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience!

August 30, 2022

My car was so clean when I got it back and I notice my window is working correctly now and the issue I had them fix was the AC More

by Nelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, Nelia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2022

Always a wonderful experience. Craig and the service dept. are the best! Thank you so much. More

by STEPHEN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Stephen, thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 27, 2022

Excellent service and accommodation. I dropped my are for service and they bring me and back to my work. Friendly staffs. Highly recommended . Likely I will return. More

by MynewMB2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2022

Best mechanic ever service writer always looking out for the best ways to repair will always bring my car there More

by Tom t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review, Tom. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

August 26, 2022

Excellent service as always from the entire team at Smith Mercedes! Have leased multiple cars with them and they always exceed expectations. Brockton our sales associate is professional, extremely knowledgea More

by JAY.LYONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
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Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Jay. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 25, 2022

Great customer service and great prices they don't push you for unnecessary repairs like other dealers More

by RFELIZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Aug 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 25, 2022

Always treated like family. Never fails to go above and beyond to serve their customers. More

by GJGOODWIN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy ?, Randy Wheeler, Dave Penny
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Aug 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

August 25, 2022

Dave did a great job with me. The loaner car worked out great as well. More

by SUSANMCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Aug 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Susan! We are so glad that Dave had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

August 24, 2022

Owning and maintaining a MB is not inexpensive. Smith Motors always takes good care of me and my car. They keep me on the road with quality service and reasonable costs! More

by JAMES.RENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes - Sevive Manager, Craig Tedeschi, Dave Penny
Report | Print
Aug 25, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, James, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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