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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,088 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,088 reviews

May 09, 2024

Would have been great to get more details at check out my first Service A (Tire tread depth, brakes, etc.) More

by JN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 09, 2024

Dependable, knowledgeable and efficient service. A pleasure to do business with Smith ….none of my Mercedes have ever seen the inside of another service bay! More

by Anne Marie Faris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed
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May 10, 2024 -

Smith Motor Sales of Haverhill Inc responded

Anne, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 08, 2024

Service was great. Nick and the technician resolved the issue immediately. Car is running like new More

by pleasantsmoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Harris, Craig Tedeschi
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May 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick and our team met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc. we look forward to having you as a valued customer for many years to come!

Helpful
May 08, 2024

Great job thanks for the servíce very pleasant places and professional . I will go again More

by KEHSAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 08, 2024

Always Courteous & Professional staff. Highly recommend others to bring your Mercedes to Smith Motors for service. More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nicholas and our team can assist you with in the future, please let us know.

Helpful
May 07, 2024

I have been a customer for 18 years and have always had a good experience. More

by MLTYRRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Report | Print
May 07, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and loyalty! We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

Helpful
May 04, 2024

I had the good fortune to meet Nick. He was beyond pleasant. They fixed both issues in a timely manner and even washed my car!! Thank you for your service and professionalism . More

by daytime.parkway-08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Nicolas here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

Helpful
May 04, 2024

It is my second time for service . They are awsome. I will recommend them to my friends and family .we have 4 Mercedes between me and my brother. Thank you More

by rizkallahmilad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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May 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 02, 2024

Nick, my service manager, is outstanding. He took care of my alignment and oil change within hours while he provided me with a comfortable loaner. He's respectful, courteous, and exceeded m More

by AROLD25200
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

Helpful
May 01, 2024

Craig is a top notch service manager and representative. His top priority is always his customers. He explains all services performed and strives to get my car back to me as quickly as possible. All and a More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are happy that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be positive. Please don't hesitate to reach out if you need anything else.

Helpful
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