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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

November 25, 2022

Grag was very nice , Plus was very understanding on my vehicle situation on what needed to be done. And was giving an extra day to return the loaner vehicle back cause I was working in the am .. More

by KINGLSEYCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Charles, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 25, 2022

Friendly and always ready to answer question or all concerns. Always available for any concerns and very quick response More

by Glo 40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the staff name
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Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 25, 2022

The gentleman that start the paperwork and took the key was very professional and helpful and also kept me updated throughout the service time and replace the battery for my key without me asking for it. More

by Mustafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Nicholas and our team were able to help, and we hope to see you again!

November 21, 2022

I’ve leased and purchased about one half dozen vehicles and had services and repairs performed with no issues. More

by ECARDOZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes, Craig Tedeschi, Dave Penny
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Nov 22, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2022

They are Always customer focused, on time and nice space to wait for service, clean More

by BETTECULLINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Nov 22, 2022 -

Smith Motor Sales of Haverhill Inc responded

Bette, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2022

Excellent service by Nick. I would recommend him for a raise! My apologies too about David penny that passed on. A very humble and hard working man. Will miss him. More

by DMUNGAI123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
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Nov 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2022

Always very satisfied with the service and the professionalism of the staff in addition to them being friendly More

by PATSANTOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2022

Great Service , Answered my questions and completed the work on time and budget. Grest showroom too! More

by MUSTGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Nov 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2022

Smith Motors Service is courteous, efficient, and reliable. In eleven years of bringing my Mercedes there for service I have never been disappointed. More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 17, 2022

Great customer service, consistent communication and updates on parts availability and work timing. Definitely recommend! More

by LESLIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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