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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,166 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,166 reviews

December 16, 2022

Great service didnt to spend more than two hours at the dealerships thank you for service More

by ivielgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 16, 2022

Smith Motors is the best ! Always professional and timely Do knowledgeable and fair with their pricing More

by CBISHOP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 14, 2022

Great service and friendly atmosphere I would recommend them to others provides a amazing products More

by bill.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Dec 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business, Bill, and hope to see you again soon!

December 12, 2022

Craig was a very good advisor. He explained everything and was easy to work with. I will request him in the future. More

by RONC122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Dec 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 12, 2022 -

RONC122 responded

When I come back to MA from Florida in the spring I will return for brakes and the 50K service.

December 12, 2022

Nick was awesome. Tremendous customer service as always. I was very satisfied with my experience. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review, Tim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2022

The service team at Smith is outstanding. They have been very helpful and courteous while my car has been in the shop. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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Dec 12, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2022

I think the man who worked with me was informed and straightforward. He told me what my car needs,and why, but didn’t try to bully me into having to do that work that very day. . When I got home-and s More

by DUDE4674
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. Thanks for the five-star rating! We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2022

Nick was amazing to work with. He was personable up front and honest. You now have a new customer. More

by HUNT12200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come.

December 09, 2022

Craig in service is such a gem. He’s responsive, helpful, and always friendly and easy to work with. More

by CGERRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Dec 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that Craig delivered such a great experience. We look forward to sharing your compliments with Craig and our crew. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 08, 2022

We are long term customers from your original dealership. Smith motors has a great reputation for serving the customer 100 %. From the time years ago when I sat in the blue Mercedes till now with my wife's More

by johnallen122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Many service department associates.
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Dec 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Allen, and for taking the time to leave us this wonderful feedback. We appreciate your business and look forward to seeing you again!

Dec 08, 2022 -

johnallen122 responded

The people at Smith Motors will always extend the most excellent care regarding how a customer feels about the purchase of a vehicle that they love. For example, picking up and dropping off a car at your home, supplying a car when your car needs service, and pricing their vehicles at a very fair price. If your new car or SUV needs something, they do it without consideration of the cost to them, like when my E430 needed a new radiator they installed it at no charge. New or used you are in for a fantastic experience.

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