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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,272 reviews
November 11, 2024
There was nothing about this dealership I liked or would recommend, especially William Crowe called a handful of times. Left voicemails when I mentioned that he said well I’m busy very unprofessional. I was recommend, especially William Crowe called a handful of times. Left voicemails when I mentioned that he said well I’m busy very unprofessional. I was hoping to get this survey doing this is not my style. That’s why I never reached out to call Looking for a survey, but this survey was warranted More
by Stevekatsaros1@gmail.com
Verified CustomerEmployees Worked With
Don’t remember any of them
November 09, 2024
Excellent service and promised on time service. Nick was very helpful. He had more car oil change done in time to go my doctors' appointment Nick was very helpful. He had more car oil change done in time to go my doctors' appointment More
by MARIENOELSAYEGH
Employees Worked With
November 08, 2024
I needed my car as I was heading to my night job. Rob my Service Advisor realized the sense of urgency and worked hard to get me on my way. I appreciated that. Rob my Service Advisor realized the sense of urgency and worked hard to get me on my way. I appreciated that. More
by JCBRADLEY96
Employees Worked With
Rob
November 08, 2024
Repairs were done quickly, well done, reasonably priced compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Hone compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Honest and knowledgeable team, a pleasure to work with! More
by JohnKeefe
November 08, 2024
Service was great! Loved my loner car. Communication was superb. My car is running great Loved my loner car. Communication was superb. My car is running great More
by LYNCHAR1
Employees Worked With
November 06, 2024
These folks are top notch. From sales, finance, and service. Can't say enough good things about this operation From sales, finance, and service. Can't say enough good things about this operation More
by RICK BELGIORNO
November 04, 2024
They are very professional and like to help their customers. I’m very happy with the service I have received in this place customers. I’m very happy with the service I have received in this place More
by elidaniaterrero
Employees Worked With
November 04, 2024
Always friendly and knowledgeable about your service. My car is always clean when I get it back. My car is always clean when I get it back. More
by Ann
November 04, 2024
Good service. I did not book a loan view or in advance, but the agent was able to secure one for me when it was determined that the service was going to take longe I did not book a loan view or in advance, but the agent was able to secure one for me when it was determined that the service was going to take longer. More
by W13467
Employees Worked With
