Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,164 Reviews
Contact Dealership
View Awards

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,164 reviews

April 01, 2023

I think this service department is one of the best. I have used other service centers at other Mercedes dealerships and my experience at this one is LsYs the best! The guys are knowledgeable, friendly More

by Sherry Harkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review, Sherry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

March 31, 2023

As always, the customer service was superb. On this occasion, Matt assisted me was punctual, professional, and attentive. I had a great experience being serviced by this company again. I just w More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Tim, and for taking the time to leave us this wonderful feedback!

March 31, 2023

Smith Motor Sales of Haverhill staff is very friendly and kind. Thank you for your professional service! More

by MCB
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc!

March 31, 2023

The customer service is outstanding and you don't feel like you're being cheated out of your money? More

by DIXIELEEDORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2023

Great customer service and service advisors. Good and on time vehicle, ready and clean, when said More

by DE_WRECK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc!

March 30, 2023

quick check in. ..identify safety items which approved by me in addition to my service A More

by MIKE.BOGOSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2023

The service team was thorough and easy to deal with. The entire process was very efficient. More

by JGERACI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 02, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

March 29, 2023

people are professional service dept dependable and always willing to serve and help answer questions More

by ADRACUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Mar 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2023

They did what I asked for and provided me with the information that I needed to make an informed decision., also a very knowledgeable service person I will definitely be a return customer More

by Mercedes
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Report | Print
Mar 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 24, 2023

Good service knowledge people and friendly They treat us very good and explain to us step bystep More

by maymaroun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
50
51
52
...
217