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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,164 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,164 reviews

April 20, 2023

Salesman was great, service department was outstanding. It was a true pleasure dealing with smith oops I hit my 15 words but thank you More

by CARLOTDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Apr 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 17, 2023

Great service very friendly prompt on time very clean dealership great work and great customer service and support More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 16, 2023

Not pleased at all. After a 2 1/2 hour wait and being told the battery I purchased 4 months ago was no good, I pay for a new battery. I was told they took the car for a More

by Jennifer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not listed
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Apr 20, 2023 -

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 16, 2023

Excellent communication about work the car needs and the cost. Professional interaction and consideration of customers More

by RODENELAMKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 16, 2023

Smith motors Sales of Haverhill MA. Has the best customer service I have ever been to. Thank you so much. More

by RLAPLUME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler, Craig Tedeschi, Dave Penny
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Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 16, 2023

Great service from Craig Tedeschi. He helped us to diagnose and solve the problem. Thanks! More

by csverdaguer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Apr 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and we look forward to working with you again.

April 15, 2023

Roadside was prompt and professional. Noel was very helpful replacing my battery He was there in a timely manner More

by SueRumore
Recommend Dealer
Yes
Employees Worked With
Roadside
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Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2023

Their customer service is the best - friendly, efficient and they truly have the customer’s interest top of mind. More

by Claudine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Claudine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 14, 2023

My car issue was resolved in a prompt manner My car had a tire pressure issue, I needed the car before 4:00 PM, I went to the dealer around 12:30 More

by SEYDYSS
Recommend Dealer
Yes
Employees Worked With
Nick, he Is just awesome
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Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 12, 2023

Always polite and courteous attention to your needs. A pleasure! As always will be there for the next servicing! More

by DNEEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

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