Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,163 Reviews
Contact Dealership
View Awards

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,163 reviews

July 13, 2023

Had a recurring problem that they diagnosed & solved. They really went the extra lengths to figure this out. Always very pleasant & keep me in the loop. Gave me a loaner car which is everything since I’m More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt was great also
Report | Print
Jul 14, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Marie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 12, 2023

The team at Smith Motors is awesome. Special thanks to Charlie for his kind service! More

by JRWADDELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Report | Print
Jul 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. Charlie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2023

Staff is always so helpful. I especially think a lot of Loren and Nick . These guys are great. More

by jonguarino55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
Report | Print
Jul 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Jon! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

July 10, 2023

Always great service and quick turn around. I was able to get a service appointment on the same day. More

by PRUSSO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jul 11, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2023

I have been a customer for over 20 years and no mater where I move to I will always purchase my car from smith motors ..😉 More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Roy, Thanks for sharing your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 05, 2023

Randy and Loren at Smith Motors helped me purchase my new Mercedes GLB250. That were patient, courteous, and always responded with quick and accurate answers to all my questions during my purchasing experie More

by Cnorden1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Report | Print
Jul 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with both Randy and Loren. We appreciate the five-star rating. Congratulations on the purchase of your new Mercedes GLB250!

July 04, 2023

Smith Motor sales of Haverhill service department has never disappointed us since we discovered them in the 1970’s. Wes and Nick and Jimmy are A+ More

by geoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Report | Print
Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Geoff, Thanks for sharing your experience with Smith Motor Sales of Haverhill Inc. Wes, Jimmy, and Nick appreciate your business and hope to see you again soon!

July 03, 2023

So far so good…. was kept informed of delivery. Wish more time or classes given for operating instruction. However, I understand I can come by or call ant time with q More

by PMCDADE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. Congrats on your new vehicle! We're glad we were able to help, and we hope to see you again!

July 02, 2023

The team is customer service-oriented, professional and thorough. Delightful experience time and again over 30 years! More

by HACKETT.JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jim, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2023

Great service as car was delayed for several months. For the most part they kept me posted. More

by JAN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

1
...
40
41
42
...
217