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Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,215 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,215 reviews
October 18, 2023
Nick advised take me on the extent of the job 6 months prior, Wes Reed wrote the order and followed thru and Matt Johnson saw to it was done earlier then proposed. prior, Wes Reed wrote the order and followed thru and Matt Johnson saw to it was done earlier then proposed. More
by SANDADUR
Verified CustomerEmployees Worked With
Other Employees :
Wes Reed took the order, Matt Johnson finished up. Good team work.
October 17, 2023
Salesman was at very straightforward and helpful in the sale process. Will recommend him to anyone looking to buy a Mercedes. sale process. Will recommend him to anyone looking to buy a Mercedes. More
by RCRUMP1
Employees Worked With
October 17, 2023
Prompt and efficient service. Personable staff who explained everything clearly. Car was returned clean and serviced Personable staff who explained everything clearly. Car was returned clean and serviced More
by DON.BOUCHER
Employees Worked With
October 16, 2023
Very convenient, they meet your requirements whilst you are waiting to get your car serviced. are waiting to get your car serviced. More
by PATIENCEMUJURU2000
October 14, 2023
We ordered our car with Brockton and Smith Mercedes Benz and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling us what we wanted. We now have the CLS we wanted thanks to Brockton's persistence. More
by Chuck
October 14, 2023
The work was done on time based on what I asked for eliminating a need for loaner car and driving back and forth. The service people were cordial on the phone and face to face. eliminating a need for loaner car and driving back and forth. The service people were cordial on the phone and face to face. More
by Vaghar
October 14, 2023
I live in NH and drive to Smith’s in Massachusetts because the service department is the best. We bought my wifes car there and decided to go for service to try them out, Now I bring my car to them as because the service department is the best. We bought my wifes car there and decided to go for service to try them out, Now I bring my car to them as well. Whether sales, service managers or techs they are the best. Integrity, respect and customer service is what I think of when I hear Smith Motor Sales. More
by GSBUCKMAN
Employees Worked With
Other Employees :
Joe in Service!!! Billy, Matthew, others, Craig Tedeschi
October 13, 2023
They always take customers first from Sales to Service! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! More
by RIKER705
Employees Worked With
Other Employees :
Craig Tedeschi, Dave Penny
October 13, 2023
5 (considering Smith Motors had no control over the availability of the back-ordered EGR valve). I have told friends how much I like the dealership. availability of the back-ordered EGR valve). I have told friends how much I like the dealership. More
by DROUNTREE54
Employees Worked With
5 - Craig and 5 - Matt
October 12, 2023
Craig is always incredibly helpful. He goes above and beyond to take care of my issue. He explains the problem, what they are going to do try to fix it, estimate time and price to com He goes above and beyond to take care of my issue. He explains the problem, what they are going to do try to fix it, estimate time and price to complete. No one likes dealing with car problems, but having a friendly helpful person to talk to makes it a lot easier!! More
by JSNOW2
Employees Worked With
Craig Tedeschi
