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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.9
2,162 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,162 reviews

September 22, 2023

Smith is the best Mercedes dealership in Massachusetts! They are a family and care about their customers! Great for sales & service! More

by Forevermeg22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 21, 2023

Kept us informed of vehicle status. Courteous staff. Honored discount coupon. Vehicle ready as anticipated. More

by J.cronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2023

Fixed the problem at lower cost than quoted. Much better than Herb Chambers who wanted 6x as much for needless work More

by PRHSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2023

Took a couple of weeks to get the appointment but once there the service was great and courteous More

by SAADTANNOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 18, 2023

Great service and always easy to work with the service attendants. Nice to get a loaner car while my car was being serviced. More

by RICHARDBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brockton
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Sep 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Richard, for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 17, 2023

The service manager took the time to explain everything clearly to me and gave me options. He was very customer friendly! More

by DDROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Sep 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 16, 2023

I’ve had great service there for nearly 40 years! I wouldn’t go anywhere else for Mercedes sales or service. More

by JLSINTROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Sep 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing us over the years. We truly appreciate your loyalty. Thank you for taking the time to leave us a five-star rating. We look forward to serving you for years to come.

September 15, 2023

Smith Motors provides excellent service. Their pricing is reasonable. Their service is quick and efficient. More

by MARCIAPORETSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Sep 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 10, 2023

Great sales and service! Brock, Roger and Craig are fantastic. Wish they had a full time receptionist. More

by LABELSETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Sep 11, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Brock, Roger, and Craig were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 07, 2023

Needed a battery they took me right away the wait time was no bad at all More

by BEL779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 08, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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