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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,162 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,162 reviews

October 16, 2023

Very convenient, they meet your requirements whilst you are waiting to get your car serviced. More

by PATIENCEMUJURU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Oct 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 14, 2023

We ordered our car with Brockton and Smith Mercedes Benz and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling More

by Chuck
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Chuck, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brockton here at Smith Motor Sales of Haverhill Inc.

October 14, 2023

The work was done on time based on what I asked for eliminating a need for loaner car and driving back and forth. The service people were cordial on the phone and face to face. More

by Vaghar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Oct 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

October 14, 2023

I live in NH and drive to Smith’s in Massachusetts because the service department is the best. We bought my wifes car there and decided to go for service to try them out, Now I bring my car to them as More

by GSBUCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in Service!!! Billy, Matthew, others, Craig Tedeschi
Oct 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

October 13, 2023

They always take customers first from Sales to Service! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! More

by RIKER705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Oct 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2023

5 (considering Smith Motors had no control over the availability of the back-ordered EGR valve). I have told friends how much I like the dealership. More

by DROUNTREE54
Recommend Dealer
Yes
Employees Worked With
5 - Craig and 5 - Matt
Oct 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 12, 2023

Craig is always incredibly helpful. He goes above and beyond to take care of my issue. He explains the problem, what they are going to do try to fix it, estimate time and price to com More

by JSNOW2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Oct 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Craig delivered such a great experience!

October 12, 2023

The staff are friendly and helpful. Knowledgeable about my automobile. They are accommodating and keep me informed on status of my car while being serviced. More

by Debrachristo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Oct 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience Debra! We sincerely value your business and look forward to your next visit.

October 12, 2023

Great service for many years, Craig was awesome, he can answer all questions. 👍 Thank you. More

by SANGKAMNERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Oct 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

October 11, 2023

Nick greeted me upon my arrival. Took my information and said he would call me when it was ready. Two hours later as I waited in the waiting room, after my walk, he said it was rea More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

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